Don’t forget Los Tacos. The original one is in downtown Pasadena. Their carne asada tacos with their hottest salsa are worth traveling 2500 miles. We also loooove the buckwheat pancakes at Good Stuff on the Strand in Hermosa.
I wouldn’t recommend Green Bamboo. In fact, Asian food here (and I’m an Asian from Los Angeles) is pretty sad, overly sweet and heavy. For 3 interesting non or less-meaty options, try Bio (veggie – though they use cows milk and maybe eggs & cheese sometimes)on Humbolt and Guatemala, Azema (everything ranging from Vietnamese to food from Reunion)on Carranza near El Salvador, or El Manto (Armenian) on Caranza near El Salvador (down the street from Azema), all three in Palermo. Il Due Ladroni has great Italian food (on Fitz Roy, also in Palermo).
I am glad you like the site. I thought it was pretty cool too.
Will
Brooks Ragen October 6, 2008
10:22 am
Will definitely keep Medjet, but could you tell me how to apply for the Amex Platinum because the trip insurance and airport amenities sound like a good idea.
Thank you.
Lynda Schauf October 6, 2008
10:29 am
Johnny Jet – I was laughing out loud and certainly appreciative of your comments. I write a article for a local newspaper bi-weekly and was working on an article with similar recommendations, you have provided a few extra suggestions that I will include. WE need to be heard about plane etiquette!
Thanks, Lynda
Brent October 6, 2008
10:38 am
I could not agree with you more!!! As a frequent traveler myself, I feel your pain. I have flown the Atlanta/Jo’burg 20 hr marathon flight several times and connected there to several diiferent African countries. I have also traveled Europe extensively. I have seen many of the same situations that you have. I have one thing to add though. To all American travelers out there, when in a foreign country please try and take all appropriate steps to not sound like the dumbest American alive. I have heard so many death-defying stories of how someone almost got taken out by a weary warthog, while they were sitting in the safety of a safari truck. And, how they just fit in so perfectly with the locals at the market place, but almost lost their wallet to a pick-pocket. First of all, you did not fit in with the locals. They were nice to you so you would buy something from them. These are people that have grown up in a third world country and have dealt with more famine and strife before 6:00a.m. than you will in your entire life. Also, you are at a tourist market in a third world country, or any country for that matter, there will be pick-pockets there. Prepare for it and deal with. Don’t go whining to someone because you didn’t have enough common sense to handle yourself. Please try to show our great country in a good light to the rest of the world. If you don’t have something intelligent to say then just don’t say anything. Thank you!!
William Wolin October 6, 2008
10:38 am
I turn 76 in March of 2009. What do I do to receive the same benefits as I have had for the past 5 years? WW
Steve Boggs October 6, 2008
11:16 am
Thanks so much – I wish everyone did this. Great comments! (And, it brings me up short on lapses of my own).
Diane Stoner October 6, 2008
11:22 am
Do my benefits include travel for my pet? Thanks, Diane Stoner
Michael Nagle October 6, 2008
11:28 am
One of my pet peeves about fellow airplane passengers is the stowage of luggage in the overhead bins. Many airlines board the back rows first. Unfortunately, flight attendants usually do not monitor the placement of luggage in the overhead bins, so some folks just throw theirs in the first empty one they come to. This means that the people boarding last find the bins above their seats already full. Now, this is a real problem, as putting your luggage behind you 20 rows means that you will be the very last person off the aircraft, as you will have to wait for everybody to exit before you can walk back to your luggage. Not to mention that both you and the inconsiderate person who put their luggage 20 rows in front of their seat will not be able to keep an eye on your belongings. Everyone should WANT to stow their luggage in the bin over their own seat for this reason, alone–not to mention being courteous to others.
Medjet has a Diamond Membership for travelers 75-84. You can click on the Enroll Now/More Information button at the bottom of the blog and go to our Website for an application.
We do accommodate pets if there is room for them and none of the crew (Medical/Pilot) have pet allergies.
We have transported a member with a pet previously…
Will
Lisa October 6, 2008
11:55 am
Another thing to add to the list of Airplane Etiquette is this:
Please keep your shoes on.
On my last flight the guy in the middle seat took his tennis shoes off at the beginning of the flight. I had to ask him to please put his shoes back on. I did not care to smell his feet for 2 hours or 2 minutes for that matter.
EASY DOES IT:Seat backs coming back are a bother and a threat. Why would the air plane builders make the person in 17 comfortable at risk of discomfor of the person in 18 uncomfortable? I don’t get it!
DON’T SPREAD GERMS & MISCL/EYE SHADES: I carry a couple bandanas. Multi function devices!
Be nice to flight attendants! I once got upgraded to First Class just for a friendly wink, a smile, and some chocolate. (My one and only experience with First Class.)
Carl K October 6, 2008
12:36 pm
You hit the nail on the head, squarely, twice. The turkey with the pack or bag that smacks each of us on their way past. some times they are good enouth to get the pax on each side of the isle at the same time….What a JOY.
The other jolly traveler is the pax in row 27 that puts his bag over row 6 so he doesn’t have to pull it down the isle. We all know overhead space is a premium so guess where the back up is while 6 looking for the allocated overhead space…..But then you can’t beat the views of the Grand Canyon on a x-country.
If the FAA ever allows passengers to use cellphones during flights, I won’t fly commercial anymore. What could be more annoying than to be forced to listen to numerous one-sided conversations around you from New York to LA or from DFW to London. Even the most pricey headphones won’t keep out the din.
Mayank K. Kothari, M.D. October 6, 2008
1:10 pm
Hi
Frankly, I did not know the difference between evacuation and repatriation but knew that MedJet brought its members to home facility, when in need. We continue with MedJet program chiefly because of its simplicity of its contract with its members. If there are exclusions, we would like to know ahead of taking trips and relying upon MedJet’s services.
Eileen October 6, 2008
1:17 pm
Bravo! Unfortunately, those who commit these offenses won’t read this or worse if they do won’t recognize themselves for the most part as they are too self absorbed. Thank you. Eileen
June L. October 6, 2008
1:33 pm
Unfortunately you are preaching to the choir. The people who need to read this aren’t the ones who are.
what great advice! I am a tour operator and am going to print this off and give to my clients although I am SURE that not of them would be that rude!
My pet peeve is people bringing on too big of a carry-on, along with a laptop and a purse. It should be limited to ONE item, no exceptions, and if it is a carry-on size suitcase, the thickness of it needs to be monitored. Most are too full to go easily in the overhead bins. Blind eyes are turned to the amount of carry ons.
sue depolo October 6, 2008
3:37 pm
Thank you. I had a person telling an entire dinner party that I was wrong and American Express was the same. My own husband didn’t believe me!
Cindy Cabe October 6, 2008
4:17 pm
OH-MY-GOSH!!!! I think I love you!!! I am a flight attendant and could NOT have written a more appropriate letter on Airplane Etiquette myself. In spite of the pay cuts and general distress, I still love my job and most of the people I work with and work for. I appreciate letters like yours that help me make our customers’ experience a nicer one by thinking of others. I had foolishly allowed my MEDJET expire but your “Mind Your Manners” article has put me in such a good mood that I am renewing immediately! Obviously, you’re a very bright Precious Medal (Silver, Gold or Platinum Frequent Flyer). Hope you don’t mind if I send your article to everyone that I know! Thanks again.
Thanks Johnny for the Mind you’re manners. I agree with everything you mentioned including the brat behind you kicking the *** out of you’re backrest. People are so **** inconsiderate these days it makes you want to stay home. Vacations are for getting UNSTRESSED I thought not the case while flying.The long trips to Europe are the worst!!!
I know you’ve probably wasted the ink in you’re pen for the most part, but Thanks for letting us know you feel the same frustrations the rest (most) of us do also.
Thank you for this very good article..but it was not wide enough to fit on my apple ibook screen..would you pleae email it to me so I can print it out for my traveling friends..Joan Damson
Lesia Hays October 6, 2008
10:59 pm
I just think you are the coolest thing in the world. And I think the guy in the beginning of the newsletter is really HOT. I am sooo impressed with your work and your organization. I may be ya”lls best commercial EVER!!
Anne Koenig October 7, 2008
9:30 am
Why is it that the people that have been seated in the exit row always have to put their seat back? Do they not already have enough extra space?
John Scully October 7, 2008
7:56 pm
I’m a member but your website does not contain a printer friendly button unless I missed it. I don’t want to spend the time going through your letter.
Thanks,
JS
Jean-Marc F. Blanchard October 9, 2008
3:58 pm
Good stuff. But the issue is how to make it happen. How about dispensing with the safety info which is meaningless (how to buckle your seat buckle) or ignored and giving some manners tips at the beginning of each flight! .
Jean-Marc F. Blanchard
Carolyn Johnson October 9, 2008
9:31 pm
Some family members and friends from Los Angeles went to a resort area in Mexico for a holiday and were involved in a horrific auto accident in which 3 of them were killed and three critically injured. Two of them had relied for insurance on their gold cards which sent them to a hospital in Phoenix. They remained there for six months until medically stable enough to return home. Their daughter had to quit work, rent an apartment and live in Phoenix for the entire time. My family member traveled with no insurance. The cost of his repatriation was $17,000 USD. Needless to say we will never be without MedJet.
Pam Lyford October 9, 2008
9:45 pm
best things about Amex Platinum-two for one business/first airfare
super credits and perks on cruise ships and hotels and no spending limit for big purchases
for payments abroad Capital One does not charge an exchange fee
best all round card is Starwood Gold AMEX for free hotel nights, no blackouts
best thing about Medjet-peace of mind
Barbara M Weston October 10, 2008
10:21 am
Please tell me what I do when I reach 75. Is there any way I can keep my MedJet?? It frightening to think of traveling without MedJet when the time comes.
Please answer this, thank you.
Barbara Weston
You can go to our Website – http://www.medjet.com – and download an application for a Diamond Membership which protects travelers 75-84. Or, if you like, you can email a request for a Diamond Brochure to info@medjet.com along with you mailing address and Membership Services will get some printed information out to you.
Please let me know if I can be of further assistance.
Will
claire becker October 12, 2008
1:24 pm
My husband and I are members of Medjet. Will we be notified when it is time to renew?
We send out renewal letters at 60 and 30 days. If you want to make sure that we have a most current address on file you can call membership services and they will confirm. That number is 800-527-7478.
First let me point something out. Medjet is actually a membership program and not an insurance product. We are modeled more like AAA. with AAA if your car goes down they come and get you as part of your membership. No co-pay no deductible. With Medjet, if you go down then we come get you and all costs from bedside to bedside are covered by your membership. you pay nothing extra for our service.
Now, on to your question. There are various memberships based on an individual’s needs. The basic costs are $225 for an individual and $350 for a family. NOTE These rates are 2008 rates and there will be a slight increase in 2009.
You can get more pricing information if you click the ENROLL NOW button on the lower left hand side of the page.
I want to thank you for your excellent service last July in transporting my wife and I from Liverpool, England to Naperville, Illinois after I became ill on a cruise when we were in the port of Liverpool. Everyone did an excellent job and Jeff even called me after a couple weeks at home to check up and see how I was doing. My response: Fine, thanks to you folks. Keep up the good work….I recommend you to anyone that travels.
Nicaragua has some excellent adventures for those willing to look past the third world charms!
Morris P. Silver November 5, 2008
5:44 pm
I am very impressed. This is one of the few “feeling” letters I have received. We have a number of memberships (Myself, my wife, my Son, Daughter, Son-in-Law, grandchild and younger Daughter. I feel we are a group – just without a common benefit expiration date. Sorry but our dogs (who are also our children) can’t use service as they stay and guard the “fort.”
Glad to continue, and pleased we have never used your benefits.
Hey Mr. President, I appreciate the notice! Even in tough times one can be courteous! Someone taught you good manners. I’ll bet your service is just as courteous, however, I don’t really want to have to use it.
Thank you,
Terry
Houston, TX
Horst Engel November 5, 2008
5:48 pm
Interesting that you get hit with a fuel surcharge when fuel prices are going down. You must have a big lawn to burn up that much fuel.
The fact remains that cost (and prices) go up, and the $13 was probably needed to cover all sorts of increases, but “fuel surcharge” seems to have become the catch all excuse. It’s a matter of style over substance. The [lawn guy's] substance was OK, the style was not.
You did a better job with both. The increase seem reasonable.
Horst Engel, CTC, President VIP TRAVEL
Ralph Meuter November 5, 2008
5:51 pm
I have a question regarding a Medjet service. Do you provide the return of remains if, heaven forbid, one of your customers dies overseas?
This question came up as we were telling our friends about your service, and we were unable to find the answer in any of the material we have from you.
Thanks.
Ralph and Marilee Meuter
We do provide the return of mortal remains under our memberships. Will
Haskell Perry November 5, 2008
5:51 pm
we are all in the same boat.thanks for the notice.
RB,
Your notice on the upcoming price increase is beyond fair. I recently had an occasion where your office went out of their way to accomodate a new mutual client, where she had got caught up in the change from April. The result is her distributing our/your brochures to her follow world travelers and spreading the word. Nice to see a company like yours.
I’ve been a MedjetAssist member for 7 1/2 years and have never,fortunately,needed your services. However, knowing that you would be there for me should I need you has been very comforting.
Pam Cleveland November 5, 2008
6:42 pm
Dear Mr Berger….just wanted you to know that my husband and I appreciate the significant advance notice from you of the upcoming increase in our family rate. We believe it “IS” a modest increase for the value and piece of mind we receive from having our Medjet membership. Your service is a huge comfort to me especially since my husband travels a significant amount of time. We thank you for your consideration in these dismal economic times. We will “never” be without our Medjet membership.
mori costantino November 5, 2008
6:50 pm
I would have had the same response to a unilateral fee increase without the courtesy of a notice.
With that said, thank you for the heads up on fee increases for 2009.
-mori
William Crane November 5, 2008
6:51 pm
Your Lawn Service owner should be buying his gas in Coeur d’Alene as our price for regular is below $2.00 per gallon, at least until after the election.
Mac McPeak November 5, 2008
7:05 pm
Kudos to you for the heads up. I don’t mind the tariff as long as there’s an up front explanation. Thanks.
Mike & Sandra Hickey November 5, 2008
7:27 pm
My husband and I are members, but have never had to use the service. I have a very good friend that was going on a cruise with her sister and I told them about MedJet and suggested that they join. They did not join and the day they returned to the US, via Flordia, my friend had a stroke. It would have been so much easier and simplier if they had MedJet. My friend’s husband and daughter, (who is an RN) had to fly to Flordia to bring her home to Arizona.
Stephrn Schwartz November 5, 2008
7:30 pm
Your move is very fair.
william godfrey November 5, 2008
7:38 pm
Your letter reflects your good business sense and understanding of proper customer communication.
We understand.
John Gillin November 5, 2008
7:42 pm
Thanks for the heads up re your rate increase. It’s appreciated. My lawn guy did the same (but only $5). We leave for Antarctica next week via SilverSeas Prince Albert II. Knowing we have Medjet buys a lot of peace of mind for those of us in our 70s. We’re fit and ready. Thanks for communicating with your members as much and as candidly as you do. JG
I highly commend your approach to business. It’s revitalizing to see such level headed business thinking especially during these turbulent economic times. While living and working in China and dealing with vendors from worldwide I find your “Ex-lawn Guy” to be all to common. I wish to use your story many times over to my supply chain.
Thanks for the inspiration.
Sincerely
Ricky L. Davis
China GM
Newmans International (Shanghai) Limited
Suite 702, Jinying Tower A
1518 Minsheng Road
Pudong District, Shanghai, 200135
China PRC
WILLIAM E. ROBINSON November 5, 2008
8:55 pm
20YEARS WORKING AS PARAMEDIC ON AMBULACE HAS WATCHED FUEL PRICES, MEDICAL COST AND MANTIANCE GO THROUGH THE ROOF . YOUR COST IS IN LINE FOR THE GREAT SEVICE THAT YOU PROVIDE.WILLIAM ROBINSON LIFE MEMBER SCI AND PARAMEDIC RESCUE
Len Coris November 5, 2008
9:18 pm
My wife and I have a five-year membership which expires on 28 Dec 2010. How does the revised pricing structure affect us?
Our existing multi-year members are not impacted by the rate increase
until their renewal date. Members with renewal dates in 2009 may renew
at the current 2008 rates (1, 2, 3 or 5 year) providing their
memberships do not lapse prior to renewal. – Will
Al Winick November 5, 2008
9:33 pm
Frankly, I think you are being very generous with your new policy. Certainly no problem for us. There are very few things which have not increased in cost lately. Thanks for the “heads-up”.
Bill Duryee November 5, 2008
9:36 pm
Three cheers for you and the way you are handling the increase. No one like increases but you have don an excellent job of letting me know. Thank you. On another note. We unfortunately had to use your help and support structure to return from Vienna Austria last May. I say unfortunately because our trip was cut short and my wife had to visit the hospital in Vienna and then be evaced to our hospital near our home. Your team could not have been more forward leaning, supportative, and reassuring during the entire process. Miracles come in many forms and the MedJet staff, in particular, Jeff Sayer performed them to get us home safe and without standing on ceremony. My wife and I will stay MedjetAssist customers and great fans for as long as we travel. Please pass our thanks to your staff.
Bill Duryee
Jim McLellan November 5, 2008
10:09 pm
Thanks for the “heads up”. I understand that cost will increase with most of the services I use. I hope I don’t ever have need for your service, but I’m happy to be able to subscribe in case I ever do.
Bert Magnuson November 5, 2008
10:33 pm
RB, Thanks for the notice and better yet the grace period for past members. Have you ever considered some sort of perk for referrals. I have suggested to several neighbors and friends MedJet Assist. A fellow passenger on a cruise introduced my wife and I several years ago. We joined as soon as the ship docked in Miami before the next segment started. I would be interested in contacting some local travel agents.
Ethelbert H. Bowen November 5, 2008
11:21 pm
I understand. I am a private member and a senior citizen but I travel with confidence because I have your service we are by no way rich but we sacrifice to pay for your service.
If the price goes up we will find the means to pay it and continue to travel.
Whenever I see your newsletter in my inbox I read it cover to cover immediately. You always have such a great variety of travel info and, since I am a travel agent, this is great stuff to pass on to clients.
My husband and I have just returned from China and one of the things that we enjoyed while there was eating Dim Sum especially in Hong Kong. There are loads of Dim Sum restaurants along the Harbor area and I think we have found them all. What better way to taste all the flavors of a culture than through a small bite size dumpling filled wit pork, shrimp or vegtables. The dipping sauces just add another level of complexity to this heady experience.
I enjoyed reading World Wide Will and know exactaly what he is talking about. Heres to all those travelers not afraid to taste their way through a town.
Best regards,
Natalie Johnson
Reid Travel of Florida
Robert Tyler November 6, 2008
6:43 am
Hello, Roy,
Sounds fair. You stated the reasons why and what you’re doing to control what you can.
Some of us understand.
Robert Tyler
Michael Hayes November 6, 2008
6:51 am
When price increases are necessary there is no easy way to handle them. I thank you for doing this the proper way.
I have been a member for less then one year but must tell you how much I enjoy the peace of mind knowing you are there should I ever need your services. I plan to be a family member for many years to come. Your rate increase is totally understandable being a businessman too.
Have a great 2009. Kind regards, Joe Ihnat
Janet November 6, 2008
9:25 am
Roy, I have recommended Medjet Assist to many of my friends and family. It provides us with a peace of mind that we want others to be able to enjoy. My cousin joined just last month. She was going to Africa and her 84 year old Mother was so worried. The membership allowed my cousin to provide reassurance to my aunt and other family members. This is a great service. Providing the advance notice of your rate increase is greatly appreciated. Thanks, Janet
I don’t have a problem with price escalations, they are part of life (except for PC manufacturers). I appreciate the advanced notice, but more specifically I like the fact that you’re telling me a little more about the background for the increase. When I understand the reason for your increase, then you make me a partner in your business as well as a happy customer.
Chuck Doucet November 6, 2008
9:49 am
You cannot sugar coat the pill. With rising costs, some must be passed on. If you are not profitable, you cannot provide excellent service. Yourr approach is an excellent way to handle.
Will, we must be brother and sister separated at birth!
Carol Sellers November 6, 2008
9:58 am
Thank you for letting us know in advance. Even though we have not had to actually use your services it is comforting to know that if we are in a far away place and get sick that you will be there for us.
Thanks.
Doug Edmonds November 6, 2008
10:38 am
The advanced notice and phased approach is greatly appreciated. I beleive that the increase is quite equitable and that MedjetAssist is a great value. It gives me great peace of mind on my travels to know that I have this service avaliable.
Of course you’re right. I’m equally sure you feel bad for the poor lawn care guy who’s going broke as his costs have been increasing for months.
This is a very difficult time for many. I’m glad you provide the excellent service you do. I note that more and more of my friends say (when they see your tag on my motorcycle or luggage) “I’m a member of Medjet, too.”
Darcy Johnson November 6, 2008
5:34 pm
Thank you for the advance notice of the price increase and the benefit to current members. Amazing how an excellent presentation can make a negative situation into a positive one….We will be pleased to pay the increase when the time comes!
My daughter is a MedJet member and has been for a while. Last fall, she took a bad fall in Luxor (Egypt). Because she was living in a remote part of southern Egypt for a dig, we were ready to call MedJet to get her home if her ankle was broken. Fortunately, she was able to recover without having to leave the dig, but it provided much peace of mind to us, knowing that MedJet was there if we needed you. I don’t travel as much as she does, but if I did, MedJet would be a “must to have.”
I applaud your courtesy and sensitivity with the rate increase. Would that all businesses would deal as openly and–dare I say it–as nicely as you have.
However, I do appreciate your wonderful way with words and the heads up for the price increase.
As a nurse who tours hospitals around the world – I believe there to be “no place like home” when hospitalized. Familiar surroundings/physicians/medical facility, family and friend support – priceless! Especially traveling with a child…
Certainly this is a wonderful way to retain customers. I greatly appreciate your note and justification. Of course, the year’s grace period is even better!!
I have never had the need to use your services, but I am very, very glad that I am a member and in a way support the work that you do.
Bless you.
Bruce Jay
Coral Springs, FL
Geoff Murphy November 7, 2008
1:28 pm
Thanks. I would call this a very good “business move.” You need the cash to provide the service we wish; and you have addressed it openly and fairly.
I dont know how big your lawn is or if that was a monthly bill. But in my business if we didn’t get a fuel surcharge we would be out of business now. Our fuel surcharge reached 35.7% of the gross rate. Right now for this week it is 21.4%. We have not had a freight increase in four years. With out the fuel surcharge we would not be in business today.
great post will!! sounds like you have had lots of experience with this! Travel + Leisure had an article on tipping in the September 2008 issue that echos what you have said here. here is the link to the article on Travelandleisure.com! http://www.travelandleisure.com/articles/worldwide-guide-to-tipping
Thanks Daryn! Thanks for the link too. Great article.
Bravo to Mr. Berger for his excellent piece posted January 6th: common sense all the way through. Hope the big carriers digest and adopt some of Roy’s suggestions. (We use Southwest also, domestically, for the very same reasons he does.)
The Trues are not yet Medjet members, but we’ll likely join if our next overseas mission trip is approved.
Roy,
You are so right about the difficulties and the failures of the airlines. I travel over 100,000 miles a year, and most of it is on one airline so that I can avoid many of these idiotic nickel and dime charges. I always try for upgrades, and because most of my flights are on a particular airline, that usually works for me. But I really feel for the business traveler who has to fly multiple airlines and can’t build up enough “credits” to get the benefits which are being increasingly restricted to the very few travelers who can concentrate on supporting one airline. I am particularly incensed by the $100.00 change fee. I have had on some occasions just abandoned a ticket and bought a new one, as it was cheaper in the long run. I look forward to being retired so that I can drive, and not have to fly.
Ron
Wash hands, wash hands, wash hands. Door knobs, hand rails on stairs, elevator buttons, computer keyboards and the list goes on… One simple rule to remember wherever traveling is what our mother’s (or some of our mother’s) taught us – wash hands every chance you have.
Nanci Alexander January 7, 2009
2:58 pm
I think it is a crime that some airports charge for wireless internet service. You’re often stuck there and then you have to pay to use your laptop!
Ed Bishop January 7, 2009
3:00 pm
Hi Roy,
I agree with everything you have said. Too bad we can’t send this in a petition to the major carriers with 40,000,000 or 50,000,000 signatures.
This is always informative and fun. Thank you. Marilynn
Bruce Jay January 7, 2009
7:13 pm
Roy, you have done it again. I can’t express my admiration for the way you treat your members like friends and family. I enjoy how you write as much as what you write. In the case of the airlines, I couldn’t agree more. Also, thanks for your message of hope for 2009.
I will shortly renew my membership and continue an avid fan of yours and your personal touch.
Bruce Jay
Mary January 8, 2009
4:17 pm
I agree on the $100.00 change fee. and having to pay extra for baggage, especially in this economic climate is ridiculos. I usually fly international and always try to fly with a foreign carrier. They have better service, nicer people and generally don’t charge for what used to be considered part of the flight. Who knows? will they start charging for use of the toilets next?
ELLEN LOWE January 9, 2009
7:42 pm
I appreciate your pointing out what should’ve been the obvious regarding the stateroom safe. After 50+ cruises I never thought about the number of people who actually COULD access the safe.
The only saving grace is that it is not as easy for a thief to “disappear.”
Thomas Kever January 10, 2009
8:43 am
RE: Luggage charge. I think you have the wrong idea. Look at it this way: If the airlines need to up the price I would much rather they up it by charging for bags. Now just about everybody who flies has to take luggage so if the airlines really need an extra $100 per person, it is fair to charge it and putting it on the bag does one good thing. It allows people who do NOT need bags to get a break. And rightly so, they are not using all the services of the airline and should pay less. Get it? There are a lot of tourists of the Rick Steves genre who only take a carry-on bag. They save the airline money so they should get a bit of the advantage.
Suzanne Fritz January 14, 2009
1:13 pm
American is now charging a $150 change fee. Outrageous! Think how many of us would choose American if they eliminated the change fee.
They need to change their business model when the change fee costs almost as much as a flight and checking your bags.
Kerry Russell February 4, 2009
2:53 pm
Good suggestions. Two things I always carry in my hand baggage are (1) a small roll of duct tape and (2) a small piece (10′ – 20′) of parachute cord. Between these two and super glue, you can fix almost anything.
Peter Snow February 4, 2009
3:06 pm
A friend of mine asked if MedJet Assist insured specific trips such as a two week tour of Italy. I told him no but it may be something to consider.
We do have short-term memberships available. They are in 7-day segments and start at $95. For your friend’s two-week tour I would recommend the 14-day short-term which is $115 for an individual and $215 for a family. – Will
Joy Cooper February 4, 2009
3:18 pm
Email a copy of your passport to yourself. That way, if you lose it or it gets stolen, you can always go to a coffeeshop or hotel and get a copy.
James Reeves February 4, 2009
4:01 pm
A question: I’m enrolled in a photography course to take place in Cuba in Nov. If I or my wife needs MedJet while in Cuba, can you come get us?
Yes, we can come and get you in Cuba. BTW, your course sounds fantastic. I would love to see the photographs. – Will
Paul T Beauchemin February 4, 2009
4:14 pm
The payment for your annual membership is very easy, maybe too easy. We Canadians believe that MedjetAssist cost is a tax deductible expense and I think that an official receipt would be helpful.
Our e-mail confirmation includes the date and amount paid. If this is not sufficient for your needs, we are happy to scan and e-mail a credit card receipt. – Will
I agree with and follow your travel tips. I have started using Shure ear buds and my last pair Shure SE530PTH Sound Isolating Earphones with Push-To-Hear Control, let you switch them off to talk to the flight attendant. I need my iPod to sleep. This is my solution after owning two different models of Bose headphones. These run in the same price range or even higher, but are a blessing. I also carry duck tape in case of a disaster with a suitcase. I have saved the old AA business class goody bag containers for shoe bags. If I am traveling to several destinations, I travel with an expandable plastic envelop with compartments. I label the compartments and keep $s & €s separate from other currency along with various eTickets and hotel confirmations. Thanks for your tips! Rochelle Picetti – Orinda Travel
Marvin Charney February 4, 2009
5:04 pm
How do I watch the video re “When destinations turn into disasters”?
Thanks — have traveled to MX literally hundreds of time (including own airplane and auto) with no need for embassy numbers yet, but it sure is an excellent idea and I have them now!
Kenneth Jackman February 4, 2009
7:33 pm
Some good advice:
1. Take light weight polyester underware and shirts. These can be washed out and dry by the next morning. They also take up less room in the suitcase.
2. Buy your favorite lotion, sunscreen, mouthwash in 3 oz. bottles or if not available load up 3 oz plastic tubes or bottles available at most discount stores.
3. Don’t forget an iPod charger. The wall wart with USB port and a iPod cable will come in handy. In the car you can use an inexpensive inverter to change DC to AC. The other option is to only get the car charger iPod cable, but you are then stuck when in the hotel.
4. Make copies of every important document or card and keep in your carry on luggage. It may be helpful to get a letter form your insurance carrier explaining that you really do have health insurance and it will pay to transport you in an emergency. Some foreign countries don’t look kindly on plastic insurance cards that don’t spell out the benefits.
Sharon Miller February 4, 2009
8:03 pm
Funny, but the last time we were in New York, our cab hit a bus. And in New York, an accident is usually followed by lots of shouting. When the shouting started, the four of us just got out and hailed another cab. To have stayed would have taken our whole day. No one was hurt, nor were the vehicles noticeably worse off than before, so we did not feel compelled to stay.
KATHY PAPP February 5, 2009
10:57 am
Mr. Shultz’s letter explains exactly why we have Medjet Assist.
There is a very old adage, “Better safe than sorry”.
I’ve traveled well over 2 million miles in the last 25 years and am amazed how the service on airlines continues to deteriorate.
I used to think TWA and Eastern (remember them?) were the worst airlines ever but now I have my doubts.
Mary Collier February 6, 2009
1:00 pm
All good suggestions. I also pack (for trips overseas, and only when I check) a small, zippered picnic kit that comes with a set of 2 plastic take apart wine glasses, plates,fork, etc, napkins, corkscrew, folding picnic knife and even a small “tablecloth.” Even though this seems like a luxury, I’ve used this kit to facilitate car picnics (when we grab a sampling at a local market between destinations) as well as finding it useful for upgrading that beach picnic to an elegant meal or even dining in the hotel room when we’re beat after a long day of sightseeing. Also, my husband and I always find ourselves wanting to take a special bottle of wine home–a memory of the trip in a bottle, you might say–and for that I always pack bubble wrap and duct tape, rolling the bottle in the bubble wrap then in a tee shirt or two then taping everything securely. We’ve never come home with a broken bottle.
A small ambient air thermometer is very helpful when the heat or air is not working.
I also carry Dent-temp (a temporary tooth filling) saves you looking for Dentist.
Chick Clemmensen March 4, 2009
4:46 pm
As far as perception, I am more than happy to support your program through my family membership even though we travel little and rarely out of country. I look upon our dues as a contribution to the overall benefit so anyone in need may avail themselves of your critical service without an overwhelmingly burdensome cost.
Thank You
Jeri Greenberg March 4, 2009
4:52 pm
Just a short note: my husband and I traveled to Cancun,Mexico in early December,2008 and never felt threatened there. However, there were roadblocks in several places, ostensibly to catch drug runners. We would go back again, even though there was a well-publicized incident of the police chief being murdered shortly after our trip. We’ve traveled in more dangerous places than Mexico. Glad we have Medjet Assist now (begun just before our trip to Mexico).
Marvin Zissman March 4, 2009
5:01 pm
We have been to Puerto Vallarta twice during the last 6 months and did not get even a hint of any problems.
Florence Schlee March 4, 2009
5:52 pm
Dear Mr Berger,
I just wanted to assure you that you have indeed created a company that does provide a full service without compromise. Your staff worked beyhond their call of duty to help bring back my daughter to life and home. Although we had taken about 3 different coverages all supposeddly covering the same thing only Medjet came through in a timely fashion.
I must congratulate you & your very caring staff.
Ray Wilson March 4, 2009
5:59 pm
In talking about MedjetAssist to others, I have found the second perception in the story to dominate. The perception that “It won’t happen to me!” shows that many people feel they are “teflon coated”; in fact, usually “bullet proof.” Fortunately, none of our friends have had a mishap while traveling that would have needed MedjetAssist/
Richard Dobrow March 4, 2009
7:47 pm
My wife and I were one of the unlucky ones. In 2001 she fractured her femur while vacationing in the Canary Islands. It cost us $15,000. to transport her back to the U.S. When we found out about Medjetassist, we compared it to other travel insurance programs. One credit card program included repatriation. When we inquired further repatriation meant the transport of a corpse. There was no provision to repatriate a living person. We recommend Medjetassist to all of our friends.
Thanks!
R. Dobrow
Rick Wickman March 4, 2009
7:48 pm
The recent movie, “Taken” is a must see for everyone travelling abroad especially for younger women travelling alone.
Robert Green March 5, 2009
7:41 am
I read with interest your 1st posting of Amazon Adventure. I have been a SA area traveler for years and enjoy reading the experiences of others. I spend alot of time encouraging friends and clients to travel South America and enjoy real, but relatively safe adventure. It is a “hard sell” in most cases, and I have decided that my “target” audience needs to be modified or changed. I look forward to future postings and comments. It would be good if your posting was easily e-mailed by agents, along with appropriate “headers” relative to the value of having Medjet Assist.
Thanks Robert Green, RLGTravel #61205130468
Robert –
Thanks for your comment. This was my first trip to South America but I have several destinations that I am interested in. I would love to see you post some of your suggestions.
Will
denis cardone March 5, 2009
9:48 am
I am a Medjet customer but in telling friends about it I can’t remember how you compare with the Amex platinum card program.
About five of us are going to have our high school graduates this June backpack thru Europe so I may be able to sell your program to other families. Please advise.
There will always be someone in the business world that will attempt to offer more for less. I truly believe that you get what you pay for in most instances. The peace of mind knowing that if my wife and I are in Europe or anywhere 150 miles or more from home that you are there for us in a real emergency. We plan to be with you for a long long time.
Kind regards, Joe Ihnat
James E. Wise, M.D. March 5, 2009
2:04 pm
Gentlemen:
I frequently do medical mission work thru our church, usually in foreign countries. You must know what a great feeling it is to know that if I am sick or injured in Venezuela, or Honduras, or Namibia, or South Africa, or east Asia,I can get home in short order for treatment. Thanks for providing that security.
James Strott March 5, 2009
3:21 pm
Roy –
Just back from Nicaragua where we touted the MedjetAssist benefits (repatriation especially) to fellow travelers. As for the “never happen to me”, well….after a day at Laguna de Apoyo, it was late, it was DARK and we came within inches of backing our van (7 passengers aboard) over an (almost) unseen embankment leading into a 60 foot drop. Had it happened, your services would have certainly come into play. Accidents do happen but we were very lucky. When it comes to peace of mind, MedjetAssist is a bargain.
Christel Gerstenberg March 6, 2009
1:16 pm
We are a community of about 50 American homes in Punta Final(Sea of Cortez). Not everybody is there at the same time. Some of us come by car, some of us fly. Last year during the night they tried to steal a Cessna 206 and were unsucessful. The following early morning hours they suceeded in getting away with a Cessna 182. The frightful thought was that they were hiding there and watching us. The Federales came 2 days later. A peaceful situation has ended.
Brenda Reed March 8, 2009
11:43 pm
We just returned from a week in Mazatlan. At no time did we feel threatened in any way. The people were just as nice as they have been for 20 years. Altho the area is growing and much constuction is under way in Nuevo mazatlan
Steve Kirkham March 9, 2009
8:21 am
My wife and I were in Accapulco in December and were shaken down for $300 USD by local police on a trumped up traffic violation of which we were not guilty. I have been to Accapulco twice and would never go back for any reason. We were told by the local authorities that there was nothing they could do.
We have also visited Cabo three times in the last six months and have loved it there. We feel safe and plan on returning there several more times this year.
Hollan Dogan March 28, 2009
9:02 pm
I am in need of serious help to pack my suitcase! I am going to Dallas,TX on wed.! I need to pack make-up,face wash,face wash remover,toothpaste,toothbrush,contacts,contact solutions of all kinds,and saline solution 4 sens. eyes! I need to take femine products as well! Eye glass case,sunglasses,and case! Tennis shoes,flip flops,and dress shoes have to also fit in my suitcase with my clothes!
Yikes, that does sound like a challenge. Not sure if you are planning on checking a bag or how long you plan on staying so it is hard to give specifics but here are some basics that might help. Go and find miniature containers for all of your solutions and liquids. you can find them at stores such as Target and Wal-Mart. By cutting down on your liquid sizes you can manage to fit a lot more into your quart size liquid bag. Just make sure that the containers are 3oz or less in size. You can also find compact toothbrushes that are great for travel in the same section of the store.
Regarding your clothing, I like to fold then roll mine. This allows you to pack a lot more into the space you have allotted. You can also take gallon size bags like the ones you pack your liquids in and put socks, t-shirt and other underwear in it, roll out the air and zip tight. This will compact the garments and make them easier to pack and will conserve room. Finally, I suggest really thinking about your wardrobe and packing clothing items that can double as work and evening wear.
Shoes are the hardest. I wear my bulkiest pair and pack the others. And, if all else fails check a bag. Sometimes you just have to.
Hope this helped some.
Will
Gloria & Joel Weintraub March 30, 2009
5:45 pm
My husband and I will be taking this trip with IE soon. We are enjoying your commentary. We know it is a 10 day trip, so we look forward to your future entries. Thanks, ~GW
Wonderful. You are going to have a fantastic time. They really go above and beyond. I have been fortunate to travel a good bit and I will say that this trip is hands down one of my top three if not my favorite. You have me thinking about it now so I will have to pull out my journal and start on the next post.
[...] The Kansas Progress placed an observative post today on 10 Places in America to Go Before You DieHere’s a quick excerpt…of a gentleman traveler who, frustrated by commercially driven travel coverage, began writing his own candid reviews of smaller, unique hotels. [...]
Dear Mr. Berger,
Although a few of us have taken out annual membership, we did not know of the group plan until a few months ago. We are lining up a few more internal individuals and will be grouping together for the next renewals.
By the way, we use an immunization group known as Passport Health and I was surprised to learn that they did not know of your company nor your services. You might be able to do a deal with them on a national basis to sign people up for Medjet Assist. Their web site is http://www.passporthealthusa.com
Good luck.
Cheers,
Larry
A. Jackman April 7, 2009
4:20 pm
I have been fortunate enough to visit Charleston twice and the Huntington Gardens once. Although it is easily 20yrs. since I wandered the gardens, I remember it vividly still…especially the wisteria and the Japanese gardens. I hope to return. Those two places stand as high recommendations for the remainder of the list and I hope we are able to visit the rest.
Like most season travelers, my “Ten Places in America to See Before You Die” would be different than most. Having traveled to some the most interesting and beautiful places in the world, I suggest the Colorado River Plateau for its awestruck beauty. Nothing like it in the rest of the world. I recommend the Sorrell River Ranch near Moab, UT. Seeing this inspiring area by air is unforgettable!
candy beede April 7, 2009
4:41 pm
We go to Isla Mujeres every year for 2 weeks in March and my husband was a bit leery traveling there this year. We fly into cancun and then ferry over to Isla and we had NO problems at all. We felt the same as we always have. Although the couple we travel with came in on a flight from mexico city and they never went thru immigrations. No one on the plane did, so when they got ready to leave they had to pay 170 dollars to get out of the country even though they had all of their flight records and everything. They said they were in the country illegally. It happened to alot of people at the airport. They arrived in on mexicana airlines. They never made them go thru immigrations. A little odd. I think the Mexican government is trying to make some extra money, and they did. Other than that our trip was fantastic as usual.
Jennifer Tidmore April 7, 2009
5:51 pm
The newsletter looks great! Was great to see you, even if just for a few, today.
jenn
Thanks! It was good to see you, Jeff and little Ian too.
Will
don monaco April 7, 2009
5:59 pm
Please do not use abreviations such as “CAPPSII” without first giving the full title, otherwise your comments tell me very little.
(Some of us DO pay attention to your notes.)
thanks, don.
Don, my apologies for the confusion on CAPPSII. The “Computer Assisted Passenger Pre-Screening System” (CAPPS II) is a controversial program proposed by the Transportation Security Administration (TSA) to combat terrorism and prevent another hijacking of U.S. flights.
Will
Fred Gerber April 7, 2009
8:56 pm
I lost all confidence in “Worldwide Will” when , in the midst of his otherwise interesting blog about the Amazon (a trip I have taken) he used the egregious “drug” instead of the “dragged”. Clearly he doesn’t have a clue about proper English grammar. When he learns some I will read on. Colloquial language has NO place in such a writing! It is writers like WW who are demeaning our rich and beautiful language. Grow up WW, learn to tense.
The Grammar Police
I certainly apologize for any offense. I do try and maintain a very conversational tone to the postings here so that they are both entertaining and informational. Thank you for your observation and I hope that you will continue as a reader.
Will
Lesia Hays April 7, 2009
9:56 pm
Is it safe to travel for mission trips to San Pedro Sula in Honduras? Thank you for considering the question? Lesia Hays
Mrs. Brent (Kay Lynn) Caviness April 8, 2009
7:45 am
Sometimes we forget to look closer to home for wonderful opportunities and experiences. In this economic downturn it is rewarding and in our best interests to “travel America.”
Richard Shereff April 8, 2009
10:54 am
We dined at the Four Seasons Restaurant twice–the second time to see whether our experience the first time was due to their having a bad day. The space is beautiful, but if you are a foodie, the food is disappointing and the service can be a bit pretentious…
Helen Fullem May 6, 2009
6:35 am
The view from Spring Creek in Jackson, Wy is far superior to that of Amangani. From Spring Creek you have a full view of the magnificent Tetons and the expansive valley, whereas at Amangani the hotel faces southwest, giving only a partial view of the Tetons.
The question – what is your favorite thing to do? – led to a screen with many activities from which one could choose one’s favorite.
But the possible answers missed my favorite altogether.
It is to discover:
new people and customs
a new sense of history
new tastes
new cultures
new geography – and how it shaped the history that happened
new differences
previously unappreciated similarities
and on and on. It is the discovery that makes the vacation and the travel memorable – not the interminable process of getting to an airport
and on a plane, not the jet lag, not the weight of the luggage.
How does a department store or food market or dug store in Madrid differ from one in New York, or Chicago, and why?
What happened to the Ottoman Turk at Vienna, and why did Islamic leadership in science, medicine, and architecture decline?
Why is the Navajo world view different from mine?
Why is food in Italy or France so wonderfully different from that in
Peoria or Zürich? What was a “fast food” shop in Pompeii like?
Discovery may not be everyone’s favorite – or even mine on every vacation. Sometimes one simply wants to bask, inertly, in comfort,until one’s batteries are recharged. But even if that is the intent, there will come a time when something seems uniquely interesting, and that will lead, again, to discovery.
Sincerely,
David M. Roxe
Roger Kersch May 7, 2009
7:07 am
I am planning to travel with Globeriders, motorcycle adventures, across Eurasia in 2010. I have been to Central and South America for five years running riding bikes, mostly with my wife as passenger. Now with ‘Spot’ i feel much more comfortable knowing i will be able to connect instantly with Med Jet Assist. Even if you can afford to send a jet to pick you up, it’s the ease and timeliness of getting it done that makes Med Jet Assist so valuable. I ride in Europe every year for 6 weeks and have also ridden to Alaska a couple times, and around Africa and feel this could be the very best value with all the money I spend for other insurances (13 vehicles total)
Dale Lundy May 7, 2009
8:50 am
More specific instructions on navigating the http://www.state.gov website to get to the proper location would be helpful. I tried and was unable to locate the information.
Page Crocker May 7, 2009
12:41 pm
Hi Will,
Who or what company or did you yourself arrange your Amazon Adventure? Ever since I was a little girl, I have wanted to visit the Amazon and I want to take your same amazing trip!!
Page –
My Amazon trip was organized by International Expeditions, http://www.ietravel.com. They do an excellent job from start to finish. In fact, I was so impressed with the Amazon trip that I have already booked their Galapagos expedition for next year.
I clicked over to WWW from an International Expeditions’ blog. I knew about WWW but haven’t had a chance to really check it out until now. It’s great. What are you going to cover next?
TOM
Hollan Dogan May 12, 2009
7:54 pm
I am in going to Haiti next month,and i need some help on knowing what to take!
JoAnne Schelwat May 14, 2009
4:22 pm
Can you recommend an inexpensive but good travel insurance to go with my Medjet Assist? Insurance that protects trip cancellations, last minute illnesses, luggage lost etc. Simple but good? JoAnne
Travel insurance products vary based on the traveler’s needs so it is hard to recommend one over the other without knowing your specific wants and circumstances. My recommendation is to make a clear list of what you are looking for and what benefits are most important then research, research, research.
Will
FYI May 19, 2009
10:04 am
My husband and I stayed at The Point about fifteen years ago and found it to be more than a five star resort!!! I understand today it is no longer in business. Maybe you can inquire about it’s existence?
would be very interested in finding more information on it.
Thanks very much!
Sincerely, Mimi Seagears
jerome gorchow June 8, 2009
8:51 am
I am 67 years old and read three newspapers a day. Can’t start my day without them. The new generation says they don’t have time and get their news from their computers. Nonsense. They just arn’t interested in being truly informed. Don’t tell me they all race to their computers with coffee in hand each day to get the daily news. They really just don’t bother.
Laura Gable June 8, 2009
9:00 am
As an American traveling in India 2 months ago, I noticed increased security at hotels and major tourist sights after 26/11 (the November Mumbai attacks). I did not feel at higher risk of terriorism at all. The owner of the Taj hotels lost his family as did other non-Americans. Many German tourists go to Goa. India is wonderful country, well worth seeing. I do not hesitate to remcommend it to others. Terrorism is unfortunately a fact worldwide… not specific to India.
Van Clary June 8, 2009
9:08 am
Are non-iPhone versions of these applications available?
Robert Norrell June 8, 2009
9:09 am
Great Idea, but can you get it on the Google phone with tmobile?
Thanks! Blackberry and Google are the next released based on the popularity of the iPhone version. If we do a version of the aforementioned we will let everyone know.
Will
Jane Shanard June 8, 2009
9:26 am
I, too, am a journalist and former newspaper reporter and still read newspapers!
With the merger of my hometown airline with delta, we are having a heck of a time using miles and miles as upgrades. As capacity is cut to reflect fewer flyers, it will be even more difficult. Soon platinum and gold elite will be worthless.
As an author & public speaker whose living is also travel-dependent, I rather suspect that a lot of the previous airline traffic is never coming back. Between abysmal service, unending hassle (thank you TSA), and web conferencing technology, not to mention the economy, people (biz travelers in particular) are finding that they can actually still get things done without being uncomfortably locked in a steel tube with a bunch of other cranky folks.
What to do? As MedJet Assist has done, and I’m sure will continue to do, we’re using our reputation for excellence to further separate from the rest of the herd.
Bill Catlette
co-author, Contented Cows MOOve Faster
Jon Asher June 8, 2009
10:09 am
The projected decrease in travelers has already impacted my business travel plans. American Airlines has already changed my outbound flights twice on different trips. Anywhere I go demands a departure from Albuquerque, and American has already dumped two of their early morning departures for Dallas, the main regional hub for domestic travel, and they wouldn’t have done that if they had passengers to fill them. We all need to get used to fewer departure/arrival options, with those flights still being jammed just because of traveler’s limited options.
K. Frazier June 8, 2009
10:35 am
Just returned from India. The major hotels throughout the country now have vehicle inspections that scan any transportation mode entering their parking lots. They have also installed luggage and personal screening devices when entering physical buildings. At several beachfront hotels armed security forces patrol the grounds and beach areas. There is a heightened awareness, but it’s not onerous. Most hospitality companies are tuned-in to the terrorism threat and want to provide some form of precationary measures. As with any travel, personal safety is your responsibility – keep your radar on HIGH and you’ll usually be fine.
John Barber June 8, 2009
10:56 am
I’m 66 years old and still read the newspaper each day and I will do so as long as there are newspapers. But many of our peers, our children and grandchildren are not deaf dumb and blind. They’ve heard our complaints at the breakfast table and can see for themselves that objective journalism is dead. It’s been replaced by journalism with an agenda. I think they find it hard to pursuade themselves that they receive value for their money and time.
Bob Esti June 8, 2009
11:02 am
In 2007 me and my family flew to Hawaii (7) people on United Airlines. My wife and I flew First class (I’m a big guy) and the rest flew coach. Our service was terrible and the seats in First Class on a 767 were the same as a coach flight we took two years ago to Hawaii. The Steward attending in first Class sat on a seat and read a book the whole trip with no attention to passengers.
So let the airlines suffer because we as “high paying” customers also suffer with smaller seats, delays, and less service. I have no sympathy for a Service business who does not provide Quality Service. This is what is wrong with Service Companies in the USA, they think we owe them our business because they show up not because they have to provide good service.
I was in the Computer Service business for 35 years and I never lost a customer because I failed to provide the service I promised and they payed for… unforunately, this does not prevail in business today. It is a sad fact.
Maybe there are 150,000 passengers who are tired of being abused by the Airlines and are finding other means of travel everyday.
Ellyn Stecker June 8, 2009
11:30 am
Would you be able to put a usable link to this accessible by any PC? thanks Ellyn Stecker, MD
Unfortunately this is developed only as a phone application at the moment. If we do move it towards a web-based service we will certainly let our readers and members know. Thank you for your interest though!
Will
jshevillo June 8, 2009
11:35 am
i read four on-line papers a day and
read financial reports on my I-phone.
only time i read newspapers is when i am flying.
Patricia A. Goldman June 8, 2009
12:58 pm
For an addition to the best views I would certainly at the Explora Lodge in Patagonia to such a list. Each view in the hotel looks over the mountain and a glacier lake.
judy nagy June 8, 2009
1:24 pm
Just proves my point – leave USA Today for the janitor; it’s useless.
Romola June 8, 2009
8:39 pm
As an Indian American married to an American we have traveled to India frequently.It is a misconception that Americans are targeted by terrorists it is usually the locals that are the focus.Overall for a country and a population of that size it is a very safe country to travel.Majority of the foreigners are from Europe and seem to generally be less paranoid and savvy realistic travelers .It would be a pity if Americans miss out on the rich culture of India .It would surely be less risky than visiting New york city which I love to visit.
Romola Thorbeck
Jerry Wishnow June 9, 2009
7:09 am
Is this app available for Google’s G phone?
julia Hallingby June 9, 2009
11:26 am
A really good idea, thank you… but taking the I-Phone abroad, via ATT presently, is quite expensi ve, especially for downloading data.
Fine for the States….hopefully, non-Iphone, (or competitively, other carriers for the IPhone) will be forthcoming soon.
Very true, it is always reassuring to take control of things while traveling.
Nancy Mclaughlin June 11, 2009
10:28 am
My day everyday of the year begins with a good
breakfast in bed and reading the local newspaper. That is my hour of private time to savor. I don’t always agree with the articles in the newsmedia but it was my parents routine
when I was growning up and I realize it is my habits at this stage of life also. Reading it from an computer just doesn’t fulfill the enjoyment of being in touch with the community.
MWinick June 12, 2009
2:22 pm
While I’m all for ecology and saving trees,I still prefer to sit down and enjoy a leisurely read of a” real”newspaper. It is a treat I give myself each day. If I am very busy that may happen at night instead of in the morning.
It is sad to think that technology would take away books and newspapers. Holding a hard copy in one’s hand can not compare to sitting fixated in front of an electronic screen of any sort.
I’m not old,but I have to wonder what we are becoming. It’s
a sad commentary to see print being completely replaced.
Wouldn’t it be wonderful to have a choice?
It has been a while since I have stayed at a B&B in NOLA so I can’t be much help there. I am a big fan of the W French Quarter. It has a great vibe, a wonderful courtyard and a very attentive staff. They have always treated me well there.
Will
AlleN OAKS July 20, 2009
8:04 am
Leaving for Baltic cruise on 7/22 and return 8/1. Copenhagen/St. Petersburg/Stockholm.
For me personally, I feel comfortable and safe with peace of mind knowing that every time I travel to Africa, I am protected, should God-forbid, something occurs that would require the services of Med-Jet.
I am now trying to convince my clients that they also need this peace of mind.
Thank you
Barbara Elser July 20, 2009
9:03 am
I traveled for a month in northern India as an older single woman earlier this year and I would say India is as safe as anywhere else except undeclared war zones. I travel to get to know people and to absorb the local culture so I do not stay in high end areas. As when traveling anywhere you are not familiar and may stand out, one must be alert and plan your journey. The people of India are curious and may ask what Westerners would consider more personal questions; go with the flow.
hey will =- love this NOLA article – i got kinda weepy, i haven’t been there in over a year – thanks for keeping me on the email list – love the eletter!
Thanks Betsy! Just writing about NO made me want to go. I have a trip back planned in September and cannot wait.
Will
p. brozena July 20, 2009
1:47 pm
How can I to see the slide show of the boutique hotel Particulier Montmartre? I would settle for email address of the hotel too! You write that it is a 5 room hotel, is that correct?
I am not sure about the slide show but I was able to get an email for you – hotelparticulier@orange.fr
Will
I am always in search of unique getaways and you really do seem to find them! Thank you for sharing your finds with us! I only wish that i could travel more!
Keep your recommendations coming!
Drew Michel July 20, 2009
7:43 pm
I grew up 100 miles from NOLA and lived in the city as an adult for 30 years. I now live in another state, but have a weekend place 80 miles from the city and still love to take friends from all over the world there.
I also chair a technical conference (17 straight years) that draws about 3,000 people each year to the city . That’s the good news.
The bad news is that if they don’t get crime under control, the city is in trouble. And yes, I am talking about robberies in the tourist district, My attedees are asking me to find a safer city and even us old experienced french quarter rats are being more cautious.
Sig Weiner July 21, 2009
6:50 am
Notably absent is Argentina during the U.S. summer/Argentine winter. We have escaped the 100+ degree heta in San Antonio, Texas, the last three summers by staying in Buenos Aires for 4 to 6 weeks during July and August. “Winter” in B.A. is unlike winter in many parts of the U.S. Our typical day this July has been an overnight low in 40’s with an afternoon high in mid to high 50’s to low 60’s. Great! One dollar currently gets you 3.8 pesos. Fabulous food, lodging (especially renting a fully furnisehd apartment for 2 or more days, to really get the feel of life as a local) and taxis are bargains, and shopping is amazing. Mid-winter sales reduce prices on wonderful clothing, shoes, leather goods, etc. as much by as 60%.
Cynthia Hoddeson July 21, 2009
7:24 am
I am embarking this week on an Arctic cruise aboard Silversea’s Prince Albert II named after Monaco’s ruling Sovereign who has created a foundation whose role is to encourage innovative and ethical solutions in three main areas: climate change, safeguarding biodiversity and ensuring potable water for all.
The 12 day cruise on Silversea Cruises explores the Polar region departing from Longyearben and terminating in Tromso.
Frances Casey July 26, 2009
7:55 am
I grew up in New Orleans. Ages 6 to 24. Hated to leave. Great city! Go back every year for at least a couple of weeks.
The Gumbo Shop’s Gumbo is just like my mothers.
Come..visit..enjoy!
dan g. August 3, 2009
8:34 am
lived in nola 67-71. visited often with my dad since 1950. lived on chartres next to soniat house 67. loved it. everything you say is true. however, i have not felt safe visiting there in a long time. reason is obvious to anyone who knows about nola and la. nola is not willing to have armed police patrol the quarter, not willing to clean up the interstate I-10 entry into the city from armstrong airport, not willing to clean up the city, not willing to improve the streets in the uptown section. the entire garden district and university area is slowly becoming rental property and going to the dogs. who knows what will happen. jindal doesnt address any of this in his newsletters and nola is louisiana’s flagship city. in the meantime, visit but keep your eyes open, take cabs at night, stay in the central quarter, avoid esplanade and the fauborg marigny. if driving in consider le richelieu hotel as they have a large free parking lot adjacent to the back of the hotel and it is lighted and guarded. otherwise the windsor court is fine as is the soniat house although pricey. as far as restaurants, dont omit irenes, stella, commanders palace, brennans for breakfast, pat obriens for evening drinks, john besh’s restaurant august, nolas. always take the st. charles street car uptown and have a burger or omelet at camelia grill and then double back to town on the same streetcar line. enjoy be careful and aware. laissez le bon temps roullez while you can. dg
Betty Boling August 3, 2009
9:06 am
I just returned from an Arctic Cruise originating in Longyearbyen,Svalbard. I have been a member of Medjet Assist since 2005/2006 when I traveled to Africa and to Antarctica. I plan to keep my membership for protection whether international or domestic. It is comforting to know you can get back to your home in case of serious medical needs.
Rich Edwards September 9, 2009
12:07 pm
Very timely warning, as we leave in a week for 14 days in Japan. Thanks!
A MedjetAssist member…
Denise Ellis September 9, 2009
12:13 pm
Wow – I think some of this is a little off base. Tipping of flight attendants is inappropriate and not allowed by most airlines. It certainly wasn’t when I worked for the airlines. Ditto for airline sponsored lounges. The private lounges may be a different case.
I also think the restaurant rates are way high – 15-18% before tax is the norm in Canada.
I always tip more generously in third world countries because the cost is so low and the people helping me are often struggling.
Totally agree about the maids and do it the first night you are there – they will really look after you.
My wife and I just returned from a trip to Turkey and Greece. The first thing I checked when packing was my MedJet Assist card. This organization gives us incredible piece of mind.
Ruth Tannenbaum September 9, 2009
12:24 pm
Truly, this is a beautiful story. We were not familiar with Brian Monaghan, however, after reading this story, this is definitely someone that we would love to meet.
Would love to see Family Travel represented especially since moms make 85% of all household travel decisions.
Have you read the new TravelingMom Blogger Network? A whole network of journalists, authors and writers dedicated to all aspects of mom-travel.
I’m just sayin.
Clem Walsh September 9, 2009
1:55 pm
I have been a member of Medjet for two years as I travel around the country on motorcycle trips with some of my friends. Last year we traveled cross country from MA. and back – 23 days – 8320 miles. Next August we are planning a trip to Wyoming. Needless to say, I travel with my mind at ease knowing that, if anything happened, you are there to take care of things and assist my wife with any details that would have to be taken care of. I am a 64 year old retired funeral director and, over many years, have had to deal with families in difficult situations and know what a relief it is to have someone take care of the details for you at a difficult time.
Speedy Rice September 9, 2009
2:18 pm
Your story caught my attention as I have known Brian since the 1980’s. While he is everything your article says, Brian is also a person who was quite unique even before the illness and success. As a very successful trial lawyer Brian had every reason to be arrogant but he never was. He took many a young lawyer (me included) under his wing with guidance for how to succeed with intelligence and unwaving dedication to clients coupled with kindness and compassion. There was no lawyer who ever outworked Brian or kept a better attitude about life, all at the same time. Brian took cases that cried for an advocate but also with less then a 15% chance of success. He won them all just as he and Gerri won his battle against cancer. I am a better person for having known Brian and Gerri.
My work is now all over the world but not in resort places. Particularly in Liberia, I am glad to read that Gerri and Brian and I also agree about MedjetAssist, do not leave home without it!
Roberta Freedman September 9, 2009
3:30 pm
What a wonderful sales tool!! I too have been fortunate to have my husband survive eight years of Multiple Myeloma. After a stem cell transplant and radiation he is enjoying life to the fullest. He golfs, plays tennis twice a week and enjoys our five grandchildren.
As our life has gone on he moves the goal posts with every passing celebration.
Without Medjet and the security it gives us, travel would be impossible.
Roberta Freedman
North South Travel and Tours
Kim Reese September 9, 2009
9:56 pm
What a genius idea! Mr. McKee is a true thought leader in the travel industry.
Great Story:
one of the reasons I selected medjet about 5 years ago was for the protection on traveling. so I didn’t need to use it, but the security is fantastic. I referred three friends to you.
Marvin Beitler
Fran Bator October 7, 2009
9:57 am
how do I obtain a medflash? I am an individual member since 2004
You can obtain a Medflash one of two ways. You can sign up for our Plus upgrade or you can purchase the Medflash as a stand alone. To find out which is the best option for you I suggest you call 1-800-527-7478 and one of our membership services representatives can take care of your questions and give you the best option for getting a Medflash device.
Will
Carolyn Corey October 7, 2009
9:57 am
I have a question regarding your service. Must one be admitted to a hospital and then picked up there? And must one be admitted to a hospital upon delivery?
Yes, it is hospital to hospital.
Will
Weinstock George A. October 7, 2009
11:05 am
The medflash is great for those who have a computer with them all the time (which we didn’t for 3 weeks in Africa recently) and everyone around you knows how to work it…Better off as a (free) service to your clients, would be a simple form that asks doctor’s names, title (speciality) and the name of the doctor’s assistant or nurse, office and CELL phone numbers, list of Rx and their size, emergency phone numbers, blood type, allergies, medical conditions, etc.
Terry Adams October 7, 2009
12:08 pm
This web site does not give me enough information about the MedjetAssist to know how it works and thus if I want to purchase it. Who inputs the info, what is the procedure? How is it changed? What if the location I am in has no way to read the info? Can I order it on-line? What if I lose the flash card? Except for this page, the site design is not very intuitive or helpful. I prefer reviewing the product information before calling but I am not given that option. Without more information I probably will not call.
The page that this posting is listed on is our travel blog. It was designed to deliver travel tips and health and safety ideas. So you are correct, the information on the Medjet program is limited.
If you go to http://www.medjet.com you will land on our main site and can get much more information. If you choose to enroll directly from the site you can or you can then call 800-527-7478 and speak with our membership services department with any additional questions.
Will
Barbara Shapiro October 7, 2009
5:49 pm
I live near Manhattan and am interested in the Sony symposium on October 15. Please tell me at what time it begins. Thank you.
Great letter from the President. I don’t twitter, sometimes I look at the expedia ratings for a hotel if it is remote and no one I know has been there.
Some of the technology seems time consuming without being helpful.
There is something reassuring about having a bad meal (especially if your spouse chose the restaurant)
Keep up the good work.
Mary Lou Williams November 3, 2009
3:32 pm
I was also in this National Geographic, dancing on the porch at cabin #14 with my friends. My son, Ben Williams, is sitting on the left looking at us with horror in his eyes.
My husband (Snooky Williams) and our daughter, Charmie Weeks, go to the Neshoba County Fair each year and love it more each year. This year we had a brand new cabin (since ours that had been standing for about 98 years was falling down).
Sounds like Pres and I are about the same age and veterans of the same journalism-related background. I work the digital side of things re photography, but so far have resisted all invitations to Twitter, Facebook, etc. I use my TracFone only when convenient for me (family can’t understand this — everyone, including 8-year-old grandson, has their own cell phone number), and the best part of my day is a morning cuppa while reading the Wall Street Journal and the local newspaper. Dinosaur? Indeed. Glad to know I have some company.
One thing I’ve noticed though: no matter when you do finally jump onto the digital train, it’s a short ride. A new learning curve is already leaving another station. Maybe waiting on the platform, so to speak, isn’t such a bad idea after all.
Barbara Langworth January 4, 2010
4:07 pm
Question – We spend 4 mo on Eleuthera in the Bahamas. There is no hospital here, but there is an ambulance service. My concern would be an auto accident or a stoke or heart attack. How would Medjet help? Would we have to be flown to a Nassau or Florida hospital before our Medjet coverage would take effect? I asked because I assumed that we could be helped directly from the island but after reading your letter I don’t think that is true. Thank you.
Sorry if you have received this note more than once -
philip shirley January 4, 2010
5:33 pm
Good stuff Will. I’m preparing for a China trip and this was a good checklist. By the way, I think you can always buy one of those $1.99 blowup rafts and ditch when you head back to make room for souvenir space. And as for underwear, I always pack my oldest and worst, rather than best, and just throw them out for space.
Sue Dresher January 4, 2010
5:53 pm
My thanks for a refreshing — straight to the point article. Keep up the excellent services!
Bill Koronis January 4, 2010
6:46 pm
It was helpful to read this article & to refamiliarize myself with the criteria for use of the service. We have been members for about 8-9 years & fortunately have never had to make that dreaded call for assistance.
I totally understand the in-patient hospital to hospital requirement. But reaching back in my memory, I seem to recall my initial discussions with your representatives by phone regarding special circumstances. Much of our travel is in very off-the-beaten-path locals, such as Russian Ice Breakers in the heart of Antarctic, African safaris, etc. Some of these locations simply would not have hospitals.
My recollection was that you obviously needed to be under the care of some form of medical professional, such as a ship’s Dr. or at a local village clinic,if there was one. And that in such cases transport could then be arranged.
Obviously, there are some circumstances where you simply could not be admitted to a hospital. It was my understanding that every effort would be made to retrieve you & to then transport you to an appropriate hospital.
Hopefully, nothing like this will ever occur. But it would be helpful to know that there are some circumstances where the hard hospital to hospital criteria might need a bit of wiggle room.
I would appreciate your response.
Bruce Jay January 5, 2010
4:28 am
Roy,
As always, your clear and very personal style of communicating deserves a response. I am glad you show a bit of frustration with some of the unjustified complaints you might get.
By clarifying and admonishing a bit, you keep “our” costs down by discouraging frivolous use of the services you provide.
I am also glad that my Alma Mater, Pitt is involved. I have my Masters from GSPIA at Pitt and continue to contribute to the school. I know that they will provide you with the best information about the poor medical facilities in the region of Brazil where we stay with my wife’s relatives on a regular basis. Hospital infection is ripe and some of the poorest ranked medical professionals in Brazil. I am sure that you factor in these questions when you are deciding whether your transport criteria are met.
Best wishes for the New Year and thanks for the peace of mind your service provides.
First let me start with a clarification. If you are in the Bahamas for four consecutive months that will have you exceeding that 90-day limitation. Therefore you would need to purchase an Expatriate Level One membership (180 consecutive days) to ensure that you are protected the entire duration of your stay. Otherwise after the 90th day any incident that might arise would not qualify for a transport.
Now, if you are back at home in the States for even one day before the 90th day then your tally of consecutive days starts over. So, the bottom line is, if you stay in the Bahamas is for 4 uninterrupted months then you need to consider upgrading to an Expatriate Level One if your stay in the Bahamas is interrupted for any amount of time by a return trip to the US then your 90 days starts over and you will be fine. If you have any more questions about this you can call our toll-free line and a membership services representative will take good care of you. That number is 800-527-7478.
Now, on to your original question…
Any injured person should be taken to the closest medical clinic on the island if available for initial stabilization and then contact Medjet. If no such clinic is available the member should contact Medjet and if it is determined that the injuries sustained would meet inpatient criteria (If a hospital would be available you would be admitted there), your MedJet membership would provide transport to the closest medical facility for initial stabilization. This could be Nassau or South Florida.
After initial stabilization, if the member continues to require inpatient care they would then be transported to the hospital of their choice as a continuation of the initial evacuation.
I apologize for the length of this answer but I wanted to make sure that I covered all of the bases for you.
Thanks Philip and good idea on ditching the raft on the way back if you need souvenir space. Regarding your other suggestion, I too pack old t-shirts, shoes and what nots to leave behind after my trip. Most hotels or tour guides can give you the name of a local shelter for the donation non-personal items like shoes or outerwear. When I was in the Amazon our leave behinds were given out among the crew of the boat and to the villagers.
Why do we consider travel a basic desire nowadays? In 2008, only 30 percent of trips over 50 miles were done for business – the rest- for pure pleasure. Work is nerve-racking, the family needs to be fed and money is and will always be a problem. Meanwhile, there are hot deals on flights, romance is in the air in Paris no matter the season and life is still waiting for you at the corner
Weinstock George A. March 1, 2010
9:45 am
So the TSA has found yet another way to justify the costs of their inept and very flawed security measures. They can continue to devise new methods to annoy American passengers and make themselves look important – which they are not. If most large American airports failed to as much as 75% in their security checks – why continue. Why not do what the Israel officials do and profile rather than take away bottles of water, make you take of flip flops and take away Swiss Army knives? We have created a monster tat will NEVER go away.
Sarah H March 1, 2010
4:48 pm
I leave the do not disturb sign on for days just to keep maids out. Partly out of security reasons and partly just to save them some time. I keep the room neat.
Bill Silliman March 1, 2010
4:59 pm
I recently flew from Salt Lake City to Kansas City. TSA confiscated my toothpaste which had
1 ounce of toothpaste in it. I said I am a pharmacist and it only has 1 ounce of toothpaste in it. The answer was, “The original size of the tube is over 3 ounces”. Then they had to swab my 2 ounce bottle of medicine which had a pharmacy label on it. The next day I flew from Kansas City to SLC and they did not swab my 2 ounce bottle. That night I flew to Anchorage with the same bottle and ski boots with heaters. At SLC they had to swab my rx bottle again, but not my ski boots. In Anchorage the next afternoon they did not swab my 2 oz bottle but did a swab on my ski boots and heaters because they had wires in them. Go figure. I agree with George, they need to do the same thing Israel does. The TSA needs to profile those who are more likely to be terrorists, not 67 year old guys with silver hair. This is a total waste of our tax dollars and time. Actually, they really need to use more trained dogs before you enter the airport, not ETD technology after you enter the airport.
Sheldon March 1, 2010
5:39 pm
So, where can I read about the rest of Will’s travels in the Galapagos?
This is the first post. I will be adding more later. Thanks for your interest. In the meantime if you have any specific questions feel free to contact me at marketing@medjet.com.
Will
Darlene Knott March 1, 2010
8:06 pm
Mr. Weinstock said it all!! The TSA does ‘busy work’ to appear to be doing ’something’, but as far as effectiveness, the TSA fails miserably. Quit targeting the easy-going, kind old gal and look for the furtive, scheming terrorist. Israel knows how to handle this. Let them train some intelligent, hard working individuals and let’s call that group our real TSA.
Rich Robinson March 8, 2010
4:24 pm
The TSA has a hard and thankless job, and they make an honest effort to protect us. Do we really want to operate like Israel? Some years ago a friend of mine, a middle-aged, easy-going Irish woman, who to me does not look at all like a furtive, scheming terrorist, traveled to Israel. At the airport she was apparently profiled and (in a private area) a female security agent told my friend to lift her dress over her head. My friend said “excuse me?” and the agent repeated the instruction in a very hard voice. My friend promptly raised her dress over her head. She was very embarrassed. Would Americans accept this kind of treatment?
Rich Robinson March 10, 2010
4:47 pm
TSA has a hard and thankless job, and they do their best to protect us.
harvey April 1, 2010
2:06 pm
My wife and I are planning a trip possibly next year to the Galapagos and your article was excellent and exciting. You wrote as though you have written journals or books and made me feel as though I were there. Thank you very much for an excellent synopsis of that day. Harvey
I guess that I understand the difference betweem regular travel insurance and MedJet, which we have. However, let’s say that I break my leg or ankle badly while on a cruise and we’re put off the ship to have surgery on it. Will Medjet get us home so we can have the surgery at the hospital of our choice or what?
Thanks for your reply.
Thank you for the kind words regarding my Galapagos post. I do keep a journal every day I am on a trip so that I can write about it later. I just finished Day Three today and it will post on the blog along with the first two days early next week.
I am not sure what Tour Operator you are looking at for the Galapagos but I really do recommend International Expeditions. This is my second trip with them, I did an Amazon voyage last year. I am so impressed with how they put things together that I am probably going to book their Nile trip for next year.
If you have any specific questions about Galapagos feel free to email me. I love talking about travels and adventures.
Thanks for your note. The answer to your question is yes. That’s what MedjetAssist is all about.
As long as you are an inpatient and will be admitted as an inpatient on the ‘receiving’ end you qualify for transport. If all medical personnel agree the tihttp://blog.medjet.com/wp-admin/edit-comments.php?p=1031#comments-formming of the surgery is such that you can have it at your choice of hospital than your Medjet membership will get you repatriated.
Weinstock George A. May 5, 2010
10:17 am
I take a picture of my passport, visa, check, and credit cards in my iPhone. It’s always with me – especially on a trip. I make a copy of my itinerary (hotel names and airlines – not sights) and put a copy in each piece of luggage. Extra batteries for everything are a must. If you are visiting a sight, take an extra camera battery with you, don’t leave it on the bus.
In a foreign country – when you leave the hotel for the day – take a card from the hotel with you – if you want to get back. Hotel keys do not usually give the address. Some cities (like Istanbul) have two Four Seasons Hotels.
After being evacuated Jan 22, 2010 from Machu Picchu after flooding, earth quake, and heavy rains which shut down the rail road, I found that registering with the US Embassy in the country you will visit is a help to your family in tracting your wherabouts in the destination you are visiting each time your passport is checked by the military after a disaster. My family tracked me from my arrival in the city, checking out of hotel, waiting in a train station overnight, marching to a helio landing area, flying on the chopper, buying a ticket to Lima, flying on plane to Lima and leaving Peru. Also, when the military handles an evacuation; the only items you are allowed to take with you is your documents, money and meds. My luggage is still enjoying and extended stay in Peru.
Lynn Newman May 5, 2010
11:49 am
One of the best purchases I’ve ever made was a small travel-sized hair dryer from a department store in Paris. It already has the necessary cord and plug so no need to carry heavy convertors, adaptors or extra plugs. And, when I’m not traveling and using it, I loan it to my friends for their European trips.
Enjoyed this article as much as your first when I initially commented on your ability to write as though I were there. My wife and I are laying the ground work for a May 2011 trip to the Galapagos and Machu Picchu. Thank you again. Harvey
Bob Esti May 7, 2010
10:43 am
Dear Roy;
The airline, “Delta”, may have gotten you to your destination safely, which I hope was their original intention but to double dip is not right. Can you imagine how we could stay in business if we double dipped? I think all the airlines should go out of business like throwing out our current politicians in 2010. Then we can start over again with Airline Companies that care about their service and passengers. Currently they are only concerned about the bottom line and don’t care about anything else, even getting you to your destination safely or on time.
As for Spirit charging for “carry-on luggage” all they need to do is enforce their own rules and stop those crazy people who won’t check their bags and check the size of the “carry-on’s”.
Southwest is the best but unfortunately, they are restricted in their destinations. We should have more airlines like Southwest. How can we the public encourage SW Airlines to broaden their destinations??? Boycot all of their competitors????
Heather S Wilcauskas May 24, 2010
7:19 am
Just a picky little comment about this month’s survey. There should have been an “all of the above” choice, or one should be allowed to make multiple choices on the one form. I “read” books via all of the suggested methods of choice, depending on circumstances. I love my Kindle for ease of travel, but I still love “real” books, and I listen to audio books while on long drives. This is not the first survey where multiple answers applied, at least for me.
Thanks for “listening”.
shhoney@comcast.net June 15, 2010
8:48 am
Being a fairly frequent flyer. I have never been advised to place my shoes directly on the belt instead of the bin. I agree that it would be a benefit to the clutter in the bins. Is this suggestion still in effect? Thank You. SH
Some TSA rules vary from airport to airport. I have experienced both circumstances. W
Lloyd Matheson June 15, 2010
3:53 pm
About the 3 ounces of liquid, does that include creams such as sunscreen and moisturisers.
Yes it does. For that reason I typically will wait until I arrive at my destination to purchase sunscreen. That way I can still pack only a carry-on bag. W
Don’t forget Los Tacos. The original one is in downtown Pasadena. Their carne asada tacos with their hottest salsa are worth traveling 2500 miles. We also loooove the buckwheat pancakes at Good Stuff on the Strand in Hermosa.
All you really NEED, though, is a box of Ziploc baggies.
I wouldn’t recommend Green Bamboo. In fact, Asian food here (and I’m an Asian from Los Angeles) is pretty sad, overly sweet and heavy. For 3 interesting non or less-meaty options, try Bio (veggie – though they use cows milk and maybe eggs & cheese sometimes)on Humbolt and Guatemala, Azema (everything ranging from Vietnamese to food from Reunion)on Carranza near El Salvador, or El Manto (Armenian) on Caranza near El Salvador (down the street from Azema), all three in Palermo. Il Due Ladroni has great Italian food (on Fitz Roy, also in Palermo).
Confession: I clicked on Alltop with only the MOST cynical feeling. And it blew me away. Have bookmarked it. Holy bejeezus, LOVE IT.
Well, Ms Ex-
I am glad you like the site. I thought it was pretty cool too.
Will
Will definitely keep Medjet, but could you tell me how to apply for the Amex Platinum because the trip insurance and airport amenities sound like a good idea.
Thank you.
Johnny Jet – I was laughing out loud and certainly appreciative of your comments. I write a article for a local newspaper bi-weekly and was working on an article with similar recommendations, you have provided a few extra suggestions that I will include. WE need to be heard about plane etiquette!
Thanks, Lynda
I could not agree with you more!!! As a frequent traveler myself, I feel your pain. I have flown the Atlanta/Jo’burg 20 hr marathon flight several times and connected there to several diiferent African countries. I have also traveled Europe extensively. I have seen many of the same situations that you have. I have one thing to add though. To all American travelers out there, when in a foreign country please try and take all appropriate steps to not sound like the dumbest American alive. I have heard so many death-defying stories of how someone almost got taken out by a weary warthog, while they were sitting in the safety of a safari truck. And, how they just fit in so perfectly with the locals at the market place, but almost lost their wallet to a pick-pocket. First of all, you did not fit in with the locals. They were nice to you so you would buy something from them. These are people that have grown up in a third world country and have dealt with more famine and strife before 6:00a.m. than you will in your entire life. Also, you are at a tourist market in a third world country, or any country for that matter, there will be pick-pockets there. Prepare for it and deal with. Don’t go whining to someone because you didn’t have enough common sense to handle yourself. Please try to show our great country in a good light to the rest of the world. If you don’t have something intelligent to say then just don’t say anything. Thank you!!
I turn 76 in March of 2009. What do I do to receive the same benefits as I have had for the past 5 years? WW
Thanks so much – I wish everyone did this. Great comments! (And, it brings me up short on lapses of my own).
Do my benefits include travel for my pet? Thanks, Diane Stoner
One of my pet peeves about fellow airplane passengers is the stowage of luggage in the overhead bins. Many airlines board the back rows first. Unfortunately, flight attendants usually do not monitor the placement of luggage in the overhead bins, so some folks just throw theirs in the first empty one they come to. This means that the people boarding last find the bins above their seats already full. Now, this is a real problem, as putting your luggage behind you 20 rows means that you will be the very last person off the aircraft, as you will have to wait for everybody to exit before you can walk back to your luggage. Not to mention that both you and the inconsiderate person who put their luggage 20 rows in front of their seat will not be able to keep an eye on your belongings. Everyone should WANT to stow their luggage in the bin over their own seat for this reason, alone–not to mention being courteous to others.
Medjet has a Diamond Membership for travelers 75-84. You can click on the Enroll Now/More Information button at the bottom of the blog and go to our Website for an application.
Will
Lots of great tips here — thanks!
I am not sure what exactly you need to do for an AMEX Platinum card but I am sure you could get more information at http://www.americanexpress.com
Diane –
We do accommodate pets if there is room for them and none of the crew (Medical/Pilot) have pet allergies.
We have transported a member with a pet previously…
Will
Another thing to add to the list of Airplane Etiquette is this:
Please keep your shoes on.
On my last flight the guy in the middle seat took his tennis shoes off at the beginning of the flight. I had to ask him to please put his shoes back on. I did not care to smell his feet for 2 hours or 2 minutes for that matter.
EASY DOES IT:Seat backs coming back are a bother and a threat. Why would the air plane builders make the person in 17 comfortable at risk of discomfor of the person in 18 uncomfortable? I don’t get it!
DON’T SPREAD GERMS & MISCL/EYE SHADES: I carry a couple bandanas. Multi function devices!
Be nice to flight attendants! I once got upgraded to First Class just for a friendly wink, a smile, and some chocolate. (My one and only experience with First Class.)
You hit the nail on the head, squarely, twice. The turkey with the pack or bag that smacks each of us on their way past. some times they are good enouth to get the pax on each side of the isle at the same time….What a JOY.
The other jolly traveler is the pax in row 27 that puts his bag over row 6 so he doesn’t have to pull it down the isle. We all know overhead space is a premium so guess where the back up is while 6 looking for the allocated overhead space…..But then you can’t beat the views of the Grand Canyon on a x-country.
If the FAA ever allows passengers to use cellphones during flights, I won’t fly commercial anymore. What could be more annoying than to be forced to listen to numerous one-sided conversations around you from New York to LA or from DFW to London. Even the most pricey headphones won’t keep out the din.
Hi
Frankly, I did not know the difference between evacuation and repatriation but knew that MedJet brought its members to home facility, when in need. We continue with MedJet program chiefly because of its simplicity of its contract with its members. If there are exclusions, we would like to know ahead of taking trips and relying upon MedJet’s services.
Bravo! Unfortunately, those who commit these offenses won’t read this or worse if they do won’t recognize themselves for the most part as they are too self absorbed. Thank you. Eileen
Unfortunately you are preaching to the choir. The people who need to read this aren’t the ones who are.
what great advice! I am a tour operator and am going to print this off and give to my clients although I am SURE that not of them would be that rude!
My pet peeve is people bringing on too big of a carry-on, along with a laptop and a purse. It should be limited to ONE item, no exceptions, and if it is a carry-on size suitcase, the thickness of it needs to be monitored. Most are too full to go easily in the overhead bins. Blind eyes are turned to the amount of carry ons.
Thank you. I had a person telling an entire dinner party that I was wrong and American Express was the same. My own husband didn’t believe me!
OH-MY-GOSH!!!! I think I love you!!! I am a flight attendant and could NOT have written a more appropriate letter on Airplane Etiquette myself. In spite of the pay cuts and general distress, I still love my job and most of the people I work with and work for. I appreciate letters like yours that help me make our customers’ experience a nicer one by thinking of others. I had foolishly allowed my MEDJET expire but your “Mind Your Manners” article has put me in such a good mood that I am renewing immediately! Obviously, you’re a very bright Precious Medal (Silver, Gold or Platinum Frequent Flyer). Hope you don’t mind if I send your article to everyone that I know! Thanks again.
well done, man
Thanks Johnny for the Mind you’re manners. I agree with everything you mentioned including the brat behind you kicking the *** out of you’re backrest. People are so **** inconsiderate these days it makes you want to stay home. Vacations are for getting UNSTRESSED I thought not the case while flying.The long trips to Europe are the worst!!!
I know you’ve probably wasted the ink in you’re pen for the most part, but Thanks for letting us know you feel the same frustrations the rest (most) of us do also.
Thank you for this very good article..but it was not wide enough to fit on my apple ibook screen..would you pleae email it to me so I can print it out for my traveling friends..Joan Damson
I just think you are the coolest thing in the world. And I think the guy in the beginning of the newsletter is really HOT. I am sooo impressed with your work and your organization. I may be ya”lls best commercial EVER!!
Why is it that the people that have been seated in the exit row always have to put their seat back? Do they not already have enough extra space?
I’m a member but your website does not contain a printer friendly button unless I missed it. I don’t want to spend the time going through your letter.
Thanks,
JS
Good stuff. But the issue is how to make it happen. How about dispensing with the safety info which is meaningless (how to buckle your seat buckle) or ignored and giving some manners tips at the beginning of each flight!
.
Jean-Marc F. Blanchard
Some family members and friends from Los Angeles went to a resort area in Mexico for a holiday and were involved in a horrific auto accident in which 3 of them were killed and three critically injured. Two of them had relied for insurance on their gold cards which sent them to a hospital in Phoenix. They remained there for six months until medically stable enough to return home. Their daughter had to quit work, rent an apartment and live in Phoenix for the entire time. My family member traveled with no insurance. The cost of his repatriation was $17,000 USD. Needless to say we will never be without MedJet.
best things about Amex Platinum-two for one business/first airfare
super credits and perks on cruise ships and hotels and no spending limit for big purchases
for payments abroad Capital One does not charge an exchange fee
best all round card is Starwood Gold AMEX for free hotel nights, no blackouts
best thing about Medjet-peace of mind
Please tell me what I do when I reach 75. Is there any way I can keep my MedJet?? It frightening to think of traveling without MedJet when the time comes.
Please answer this, thank you.
Barbara Weston
Barbara –
You can go to our Website – http://www.medjet.com – and download an application for a Diamond Membership which protects travelers 75-84. Or, if you like, you can email a request for a Diamond Brochure to info@medjet.com along with you mailing address and Membership Services will get some printed information out to you.
Please let me know if I can be of further assistance.
Will
My husband and I are members of Medjet. Will we be notified when it is time to renew?
We send out renewal letters at 60 and 30 days. If you want to make sure that we have a most current address on file you can call membership services and they will confirm. That number is 800-527-7478.
Will
How do I get the prices for this insurance?
Dot –
First let me point something out. Medjet is actually a membership program and not an insurance product. We are modeled more like AAA. with AAA if your car goes down they come and get you as part of your membership. No co-pay no deductible. With Medjet, if you go down then we come get you and all costs from bedside to bedside are covered by your membership. you pay nothing extra for our service.
Now, on to your question. There are various memberships based on an individual’s needs. The basic costs are $225 for an individual and $350 for a family. NOTE These rates are 2008 rates and there will be a slight increase in 2009.
You can get more pricing information if you click the ENROLL NOW button on the lower left hand side of the page.
Thanks and Safe Travels
Will
Interesting to know.
Thanks for writing this.
I want to thank you for your excellent service last July in transporting my wife and I from Liverpool, England to Naperville, Illinois after I became ill on a cruise when we were in the port of Liverpool. Everyone did an excellent job and Jeff even called me after a couple weeks at home to check up and see how I was doing. My response: Fine, thanks to you folks. Keep up the good work….I recommend you to anyone that travels.
Dennis Fischer
Naperville, IL
Nicaragua has some excellent adventures for those willing to look past the third world charms!
I am very impressed. This is one of the few “feeling” letters I have received. We have a number of memberships (Myself, my wife, my Son, Daughter, Son-in-Law, grandchild and younger Daughter. I feel we are a group – just without a common benefit expiration date. Sorry but our dogs (who are also our children) can’t use service as they stay and guard the “fort.”
Glad to continue, and pleased we have never used your benefits.
Morris
Hey Mr. President, I appreciate the notice! Even in tough times one can be courteous! Someone taught you good manners. I’ll bet your service is just as courteous, however, I don’t really want to have to use it.
Thank you,
Terry
Houston, TX
Interesting that you get hit with a fuel surcharge when fuel prices are going down. You must have a big lawn to burn up that much fuel.
The fact remains that cost (and prices) go up, and the $13 was probably needed to cover all sorts of increases, but “fuel surcharge” seems to have become the catch all excuse. It’s a matter of style over substance. The [lawn guy's] substance was OK, the style was not.
You did a better job with both. The increase seem reasonable.
Horst Engel, CTC, President VIP TRAVEL
I have a question regarding a Medjet service. Do you provide the return of remains if, heaven forbid, one of your customers dies overseas?
This question came up as we were telling our friends about your service, and we were unable to find the answer in any of the material we have from you.
Thanks.
Ralph and Marilee Meuter
We do provide the return of mortal remains under our memberships. Will
we are all in the same boat.thanks for the notice.
Hi Roy:
Very good letter explaining your price increase and well-delivered! Your deferring the increase for existing members is a nice touch too.
You do lawns as well?
Pete.
RB,
Your notice on the upcoming price increase is beyond fair. I recently had an occasion where your office went out of their way to accomodate a new mutual client, where she had got caught up in the change from April. The result is her distributing our/your brochures to her follow world travelers and spreading the word. Nice to see a company like yours.
I’ve been a MedjetAssist member for 7 1/2 years and have never,fortunately,needed your services. However, knowing that you would be there for me should I need you has been very comforting.
Dear Mr Berger….just wanted you to know that my husband and I appreciate the significant advance notice from you of the upcoming increase in our family rate. We believe it “IS” a modest increase for the value and piece of mind we receive from having our Medjet membership. Your service is a huge comfort to me especially since my husband travels a significant amount of time. We thank you for your consideration in these dismal economic times. We will “never” be without our Medjet membership.
I would have had the same response to a unilateral fee increase without the courtesy of a notice.
With that said, thank you for the heads up on fee increases for 2009.
-mori
Your Lawn Service owner should be buying his gas in Coeur d’Alene as our price for regular is below $2.00 per gallon, at least until after the election.
Kudos to you for the heads up. I don’t mind the tariff as long as there’s an up front explanation. Thanks.
My husband and I are members, but have never had to use the service. I have a very good friend that was going on a cruise with her sister and I told them about MedJet and suggested that they join. They did not join and the day they returned to the US, via Flordia, my friend had a stroke. It would have been so much easier and simplier if they had MedJet. My friend’s husband and daughter, (who is an RN) had to fly to Flordia to bring her home to Arizona.
Your move is very fair.
Your letter reflects your good business sense and understanding of proper customer communication.
We understand.
Thanks for the heads up re your rate increase. It’s appreciated. My lawn guy did the same (but only $5). We leave for Antarctica next week via SilverSeas Prince Albert II. Knowing we have Medjet buys a lot of peace of mind for those of us in our 70s. We’re fit and ready. Thanks for communicating with your members as much and as candidly as you do. JG
Mr. Berger,
I highly commend your approach to business. It’s revitalizing to see such level headed business thinking especially during these turbulent economic times. While living and working in China and dealing with vendors from worldwide I find your “Ex-lawn Guy” to be all to common. I wish to use your story many times over to my supply chain.
Thanks for the inspiration.
Sincerely
Ricky L. Davis
China GM
Newmans International (Shanghai) Limited
Suite 702, Jinying Tower A
1518 Minsheng Road
Pudong District, Shanghai, 200135
China PRC
20YEARS WORKING AS PARAMEDIC ON AMBULACE HAS WATCHED FUEL PRICES, MEDICAL COST AND MANTIANCE GO THROUGH THE ROOF . YOUR COST IS IN LINE FOR THE GREAT SEVICE THAT YOU PROVIDE.WILLIAM ROBINSON LIFE MEMBER SCI AND PARAMEDIC RESCUE
My wife and I have a five-year membership which expires on 28 Dec 2010. How does the revised pricing structure affect us?
Our existing multi-year members are not impacted by the rate increase
until their renewal date. Members with renewal dates in 2009 may renew
at the current 2008 rates (1, 2, 3 or 5 year) providing their
memberships do not lapse prior to renewal. – Will
Frankly, I think you are being very generous with your new policy. Certainly no problem for us. There are very few things which have not increased in cost lately. Thanks for the “heads-up”.
Three cheers for you and the way you are handling the increase. No one like increases but you have don an excellent job of letting me know. Thank you. On another note. We unfortunately had to use your help and support structure to return from Vienna Austria last May. I say unfortunately because our trip was cut short and my wife had to visit the hospital in Vienna and then be evaced to our hospital near our home. Your team could not have been more forward leaning, supportative, and reassuring during the entire process. Miracles come in many forms and the MedJet staff, in particular, Jeff Sayer performed them to get us home safe and without standing on ceremony. My wife and I will stay MedjetAssist customers and great fans for as long as we travel. Please pass our thanks to your staff.
Bill Duryee
Thanks for the “heads up”. I understand that cost will increase with most of the services I use. I hope I don’t ever have need for your service, but I’m happy to be able to subscribe in case I ever do.
RB, Thanks for the notice and better yet the grace period for past members. Have you ever considered some sort of perk for referrals. I have suggested to several neighbors and friends MedJet Assist. A fellow passenger on a cruise introduced my wife and I several years ago. We joined as soon as the ship docked in Miami before the next segment started. I would be interested in contacting some local travel agents.
I understand. I am a private member and a senior citizen but I travel with confidence because I have your service we are by no way rich but we sacrifice to pay for your service.
If the price goes up we will find the means to pay it and continue to travel.
Elegant and persuasive piece of writing. Thanks
Thank you for giving your customers this early warning.
Angelika L. Weller
Individual Member 80520175619
This is a very up-front, congenial and nearly painless way of doing business. I commend you.
Dear Medjet,
Whenever I see your newsletter in my inbox I read it cover to cover immediately. You always have such a great variety of travel info and, since I am a travel agent, this is great stuff to pass on to clients.
My husband and I have just returned from China and one of the things that we enjoyed while there was eating Dim Sum especially in Hong Kong. There are loads of Dim Sum restaurants along the Harbor area and I think we have found them all. What better way to taste all the flavors of a culture than through a small bite size dumpling filled wit pork, shrimp or vegtables. The dipping sauces just add another level of complexity to this heady experience.
I enjoyed reading World Wide Will and know exactaly what he is talking about. Heres to all those travelers not afraid to taste their way through a town.
Best regards,
Natalie Johnson
Reid Travel of Florida
Hello, Roy,
Sounds fair. You stated the reasons why and what you’re doing to control what you can.
Some of us understand.
Robert Tyler
When price increases are necessary there is no easy way to handle them. I thank you for doing this the proper way.
Great approach!
Mr. Berger,
I have been a member for less then one year but must tell you how much I enjoy the peace of mind knowing you are there should I ever need your services. I plan to be a family member for many years to come. Your rate increase is totally understandable being a businessman too.
Have a great 2009. Kind regards, Joe Ihnat
Roy, I have recommended Medjet Assist to many of my friends and family. It provides us with a peace of mind that we want others to be able to enjoy. My cousin joined just last month. She was going to Africa and her 84 year old Mother was so worried. The membership allowed my cousin to provide reassurance to my aunt and other family members. This is a great service. Providing the advance notice of your rate increase is greatly appreciated. Thanks, Janet
I don’t have a problem with price escalations, they are part of life (except for PC manufacturers). I appreciate the advanced notice, but more specifically I like the fact that you’re telling me a little more about the background for the increase. When I understand the reason for your increase, then you make me a partner in your business as well as a happy customer.
You cannot sugar coat the pill. With rising costs, some must be passed on. If you are not profitable, you cannot provide excellent service. Yourr approach is an excellent way to handle.
Will, we must be brother and sister separated at birth!
Thank you for letting us know in advance. Even though we have not had to actually use your services it is comforting to know that if we are in a far away place and get sick that you will be there for us.
Thanks.
The advanced notice and phased approach is greatly appreciated. I beleive that the increase is quite equitable and that MedjetAssist is a great value. It gives me great peace of mind on my travels to know that I have this service avaliable.
Of course you’re right. I’m equally sure you feel bad for the poor lawn care guy who’s going broke as his costs have been increasing for months.
This is a very difficult time for many. I’m glad you provide the excellent service you do. I note that more and more of my friends say (when they see your tag on my motorcycle or luggage) “I’m a member of Medjet, too.”
Thank you for the advance notice of the price increase and the benefit to current members. Amazing how an excellent presentation can make a negative situation into a positive one….We will be pleased to pay the increase when the time comes!
My daughter is a MedJet member and has been for a while. Last fall, she took a bad fall in Luxor (Egypt). Because she was living in a remote part of southern Egypt for a dig, we were ready to call MedJet to get her home if her ankle was broken. Fortunately, she was able to recover without having to leave the dig, but it provided much peace of mind to us, knowing that MedJet was there if we needed you. I don’t travel as much as she does, but if I did, MedJet would be a “must to have.”
I applaud your courtesy and sensitivity with the rate increase. Would that all businesses would deal as openly and–dare I say it–as nicely as you have.
Sharona
Peace of Mind… Priceless!
However, I do appreciate your wonderful way with words and the heads up for the price increase.
As a nurse who tours hospitals around the world – I believe there to be “no place like home” when hospitalized. Familiar surroundings/physicians/medical facility, family and friend support – priceless! Especially traveling with a child…
Thank you for this valuable service.
Anya Clowers, RN
Travel Expert, Consultant, Author
http://www.JetWithKids.com
http://www.JetSevenTravel.com
Mr. Berger,
Certainly this is a wonderful way to retain customers. I greatly appreciate your note and justification. Of course, the year’s grace period is even better!!
I have never had the need to use your services, but I am very, very glad that I am a member and in a way support the work that you do.
Bless you.
Bruce Jay
Coral Springs, FL
Thanks. I would call this a very good “business move.” You need the cash to provide the service we wish; and you have addressed it openly and fairly.
I dont know how big your lawn is or if that was a monthly bill. But in my business if we didn’t get a fuel surcharge we would be out of business now. Our fuel surcharge reached 35.7% of the gross rate. Right now for this week it is 21.4%. We have not had a freight increase in four years. With out the fuel surcharge we would not be in business today.
Thanks for the notice but give your lawn guy a break. He does not have the business education that you have.\
Jeff B Bannister
CEO
Serve One Attorney Services
great post will!! sounds like you have had lots of experience with this! Travel + Leisure had an article on tipping in the September 2008 issue that echos what you have said here. here is the link to the article on Travelandleisure.com!
http://www.travelandleisure.com/articles/worldwide-guide-to-tipping
Thanks Daryn! Thanks for the link too. Great article.
Will
Nice post u have here
Added to my RSS reader
Bravo to Mr. Berger for his excellent piece posted January 6th: common sense all the way through. Hope the big carriers digest and adopt some of Roy’s suggestions. (We use Southwest also, domestically, for the very same reasons he does.)
The Trues are not yet Medjet members, but we’ll likely join if our next overseas mission trip is approved.
Dest wishes for a successful 2009.
Roy,
You are so right about the difficulties and the failures of the airlines. I travel over 100,000 miles a year, and most of it is on one airline so that I can avoid many of these idiotic nickel and dime charges. I always try for upgrades, and because most of my flights are on a particular airline, that usually works for me. But I really feel for the business traveler who has to fly multiple airlines and can’t build up enough “credits” to get the benefits which are being increasingly restricted to the very few travelers who can concentrate on supporting one airline. I am particularly incensed by the $100.00 change fee. I have had on some occasions just abandoned a ticket and bought a new one, as it was cheaper in the long run. I look forward to being retired so that I can drive, and not have to fly.
Ron
Wash hands, wash hands, wash hands. Door knobs, hand rails on stairs, elevator buttons, computer keyboards and the list goes on… One simple rule to remember wherever traveling is what our mother’s (or some of our mother’s) taught us – wash hands every chance you have.
I think it is a crime that some airports charge for wireless internet service. You’re often stuck there and then you have to pay to use your laptop!
Hi Roy,
I agree with everything you have said. Too bad we can’t send this in a petition to the major carriers with 40,000,000 or 50,000,000 signatures.
Ed
Absolutely, right on!!
This is always informative and fun. Thank you. Marilynn
Roy, you have done it again. I can’t express my admiration for the way you treat your members like friends and family. I enjoy how you write as much as what you write. In the case of the airlines, I couldn’t agree more. Also, thanks for your message of hope for 2009.
I will shortly renew my membership and continue an avid fan of yours and your personal touch.
Bruce Jay
I agree on the $100.00 change fee. and having to pay extra for baggage, especially in this economic climate is ridiculos. I usually fly international and always try to fly with a foreign carrier. They have better service, nicer people and generally don’t charge for what used to be considered part of the flight. Who knows? will they start charging for use of the toilets next?
I appreciate your pointing out what should’ve been the obvious regarding the stateroom safe. After 50+ cruises I never thought about the number of people who actually COULD access the safe.
The only saving grace is that it is not as easy for a thief to “disappear.”
RE: Luggage charge. I think you have the wrong idea. Look at it this way: If the airlines need to up the price I would much rather they up it by charging for bags. Now just about everybody who flies has to take luggage so if the airlines really need an extra $100 per person, it is fair to charge it and putting it on the bag does one good thing. It allows people who do NOT need bags to get a break. And rightly so, they are not using all the services of the airline and should pay less. Get it? There are a lot of tourists of the Rick Steves genre who only take a carry-on bag. They save the airline money so they should get a bit of the advantage.
American is now charging a $150 change fee. Outrageous! Think how many of us would choose American if they eliminated the change fee.
They need to change their business model when the change fee costs almost as much as a flight and checking your bags.
Good suggestions. Two things I always carry in my hand baggage are (1) a small roll of duct tape and (2) a small piece (10′ – 20′) of parachute cord. Between these two and super glue, you can fix almost anything.
A friend of mine asked if MedJet Assist insured specific trips such as a two week tour of Italy. I told him no but it may be something to consider.
We do have short-term memberships available. They are in 7-day segments and start at $95. For your friend’s two-week tour I would recommend the 14-day short-term which is $115 for an individual and $215 for a family. – Will
Email a copy of your passport to yourself. That way, if you lose it or it gets stolen, you can always go to a coffeeshop or hotel and get a copy.
A question: I’m enrolled in a photography course to take place in Cuba in Nov. If I or my wife needs MedJet while in Cuba, can you come get us?
Yes, we can come and get you in Cuba. BTW, your course sounds fantastic. I would love to see the photographs. – Will
The payment for your annual membership is very easy, maybe too easy. We Canadians believe that MedjetAssist cost is a tax deductible expense and I think that an official receipt would be helpful.
Our e-mail confirmation includes the date and amount paid. If this is not sufficient for your needs, we are happy to scan and e-mail a credit card receipt. – Will
I agree with and follow your travel tips. I have started using Shure ear buds and my last pair Shure SE530PTH Sound Isolating Earphones with Push-To-Hear Control, let you switch them off to talk to the flight attendant. I need my iPod to sleep. This is my solution after owning two different models of Bose headphones. These run in the same price range or even higher, but are a blessing. I also carry duck tape in case of a disaster with a suitcase. I have saved the old AA business class goody bag containers for shoe bags. If I am traveling to several destinations, I travel with an expandable plastic envelop with compartments. I label the compartments and keep $s & €s separate from other currency along with various eTickets and hotel confirmations. Thanks for your tips! Rochelle Picetti – Orinda Travel
How do I watch the video re “When destinations turn into disasters”?
You can click on the image of the video on the blog page or you can visit it on YouTube at – http://www.youtube.com/watch?v=cSiN4pBCoMY” – Will
Thanks — have traveled to MX literally hundreds of time (including own airplane and auto) with no need for embassy numbers yet, but it sure is an excellent idea and I have them now!
Some good advice:
1. Take light weight polyester underware and shirts. These can be washed out and dry by the next morning. They also take up less room in the suitcase.
2. Buy your favorite lotion, sunscreen, mouthwash in 3 oz. bottles or if not available load up 3 oz plastic tubes or bottles available at most discount stores.
3. Don’t forget an iPod charger. The wall wart with USB port and a iPod cable will come in handy. In the car you can use an inexpensive inverter to change DC to AC. The other option is to only get the car charger iPod cable, but you are then stuck when in the hotel.
4. Make copies of every important document or card and keep in your carry on luggage. It may be helpful to get a letter form your insurance carrier explaining that you really do have health insurance and it will pay to transport you in an emergency. Some foreign countries don’t look kindly on plastic insurance cards that don’t spell out the benefits.
Funny, but the last time we were in New York, our cab hit a bus. And in New York, an accident is usually followed by lots of shouting. When the shouting started, the four of us just got out and hailed another cab. To have stayed would have taken our whole day. No one was hurt, nor were the vehicles noticeably worse off than before, so we did not feel compelled to stay.
Mr. Shultz’s letter explains exactly why we have Medjet Assist.
There is a very old adage, “Better safe than sorry”.
K. Papp
I’ve traveled well over 2 million miles in the last 25 years and am amazed how the service on airlines continues to deteriorate.
I used to think TWA and Eastern (remember them?) were the worst airlines ever but now I have my doubts.
All good suggestions. I also pack (for trips overseas, and only when I check) a small, zippered picnic kit that comes with a set of 2 plastic take apart wine glasses, plates,fork, etc, napkins, corkscrew, folding picnic knife and even a small “tablecloth.” Even though this seems like a luxury, I’ve used this kit to facilitate car picnics (when we grab a sampling at a local market between destinations) as well as finding it useful for upgrading that beach picnic to an elegant meal or even dining in the hotel room when we’re beat after a long day of sightseeing. Also, my husband and I always find ourselves wanting to take a special bottle of wine home–a memory of the trip in a bottle, you might say–and for that I always pack bubble wrap and duct tape, rolling the bottle in the bubble wrap then in a tee shirt or two then taping everything securely. We’ve never come home with a broken bottle.
A small ambient air thermometer is very helpful when the heat or air is not working.
I also carry Dent-temp (a temporary tooth filling) saves you looking for Dentist.
As far as perception, I am more than happy to support your program through my family membership even though we travel little and rarely out of country. I look upon our dues as a contribution to the overall benefit so anyone in need may avail themselves of your critical service without an overwhelmingly burdensome cost.
Thank You
Just a short note: my husband and I traveled to Cancun,Mexico in early December,2008 and never felt threatened there. However, there were roadblocks in several places, ostensibly to catch drug runners. We would go back again, even though there was a well-publicized incident of the police chief being murdered shortly after our trip. We’ve traveled in more dangerous places than Mexico. Glad we have Medjet Assist now (begun just before our trip to Mexico).
We have been to Puerto Vallarta twice during the last 6 months and did not get even a hint of any problems.
Dear Mr Berger,
I just wanted to assure you that you have indeed created a company that does provide a full service without compromise. Your staff worked beyhond their call of duty to help bring back my daughter to life and home. Although we had taken about 3 different coverages all supposeddly covering the same thing only Medjet came through in a timely fashion.
I must congratulate you & your very caring staff.
In talking about MedjetAssist to others, I have found the second perception in the story to dominate. The perception that “It won’t happen to me!” shows that many people feel they are “teflon coated”; in fact, usually “bullet proof.” Fortunately, none of our friends have had a mishap while traveling that would have needed MedjetAssist/
My wife and I were one of the unlucky ones. In 2001 she fractured her femur while vacationing in the Canary Islands. It cost us $15,000. to transport her back to the U.S. When we found out about Medjetassist, we compared it to other travel insurance programs. One credit card program included repatriation. When we inquired further repatriation meant the transport of a corpse. There was no provision to repatriate a living person. We recommend Medjetassist to all of our friends.
Thanks!
R. Dobrow
The recent movie, “Taken” is a must see for everyone travelling abroad especially for younger women travelling alone.
I read with interest your 1st posting of Amazon Adventure. I have been a SA area traveler for years and enjoy reading the experiences of others. I spend alot of time encouraging friends and clients to travel South America and enjoy real, but relatively safe adventure. It is a “hard sell” in most cases, and I have decided that my “target” audience needs to be modified or changed. I look forward to future postings and comments. It would be good if your posting was easily e-mailed by agents, along with appropriate “headers” relative to the value of having Medjet Assist.
Thanks Robert Green, RLGTravel #61205130468
Robert –
Thanks for your comment. This was my first trip to South America but I have several destinations that I am interested in. I would love to see you post some of your suggestions.
Will
I am a Medjet customer but in telling friends about it I can’t remember how you compare with the Amex platinum card program.
About five of us are going to have our high school graduates this June backpack thru Europe so I may be able to sell your program to other families. Please advise.
Follow this link. http://blog.medjet.com/?p=9
Will
Mr. Berger
There will always be someone in the business world that will attempt to offer more for less. I truly believe that you get what you pay for in most instances. The peace of mind knowing that if my wife and I are in Europe or anywhere 150 miles or more from home that you are there for us in a real emergency. We plan to be with you for a long long time.
Kind regards, Joe Ihnat
Gentlemen:
I frequently do medical mission work thru our church, usually in foreign countries. You must know what a great feeling it is to know that if I am sick or injured in Venezuela, or Honduras, or Namibia, or South Africa, or east Asia,I can get home in short order for treatment. Thanks for providing that security.
Roy –
Just back from Nicaragua where we touted the MedjetAssist benefits (repatriation especially) to fellow travelers. As for the “never happen to me”, well….after a day at Laguna de Apoyo, it was late, it was DARK and we came within inches of backing our van (7 passengers aboard) over an (almost) unseen embankment leading into a 60 foot drop. Had it happened, your services would have certainly come into play. Accidents do happen but we were very lucky. When it comes to peace of mind, MedjetAssist is a bargain.
We are a community of about 50 American homes in Punta Final(Sea of Cortez). Not everybody is there at the same time. Some of us come by car, some of us fly. Last year during the night they tried to steal a Cessna 206 and were unsucessful. The following early morning hours they suceeded in getting away with a Cessna 182. The frightful thought was that they were hiding there and watching us. The Federales came 2 days later. A peaceful situation has ended.
We just returned from a week in Mazatlan. At no time did we feel threatened in any way. The people were just as nice as they have been for 20 years. Altho the area is growing and much constuction is under way in Nuevo mazatlan
My wife and I were in Accapulco in December and were shaken down for $300 USD by local police on a trumped up traffic violation of which we were not guilty. I have been to Accapulco twice and would never go back for any reason. We were told by the local authorities that there was nothing they could do.
We have also visited Cabo three times in the last six months and have loved it there. We feel safe and plan on returning there several more times this year.
I am in need of serious help to pack my suitcase! I am going to Dallas,TX on wed.! I need to pack make-up,face wash,face wash remover,toothpaste,toothbrush,contacts,contact solutions of all kinds,and saline solution 4 sens. eyes! I need to take femine products as well! Eye glass case,sunglasses,and case! Tennis shoes,flip flops,and dress shoes have to also fit in my suitcase with my clothes!
Yikes, that does sound like a challenge. Not sure if you are planning on checking a bag or how long you plan on staying so it is hard to give specifics but here are some basics that might help. Go and find miniature containers for all of your solutions and liquids. you can find them at stores such as Target and Wal-Mart. By cutting down on your liquid sizes you can manage to fit a lot more into your quart size liquid bag. Just make sure that the containers are 3oz or less in size. You can also find compact toothbrushes that are great for travel in the same section of the store.
Regarding your clothing, I like to fold then roll mine. This allows you to pack a lot more into the space you have allotted. You can also take gallon size bags like the ones you pack your liquids in and put socks, t-shirt and other underwear in it, roll out the air and zip tight. This will compact the garments and make them easier to pack and will conserve room. Finally, I suggest really thinking about your wardrobe and packing clothing items that can double as work and evening wear.
Shoes are the hardest. I wear my bulkiest pair and pack the others. And, if all else fails check a bag. Sometimes you just have to.
Hope this helped some.
Will
My husband and I will be taking this trip with IE soon. We are enjoying your commentary. We know it is a 10 day trip, so we look forward to your future entries. Thanks, ~GW
Wonderful. You are going to have a fantastic time. They really go above and beyond. I have been fortunate to travel a good bit and I will say that this trip is hands down one of my top three if not my favorite. You have me thinking about it now so I will have to pull out my journal and start on the next post.
Will
[...] The Kansas Progress placed an observative post today on 10 Places in America to Go Before You DieHere’s a quick excerpt…of a gentleman traveler who, frustrated by commercially driven travel coverage, began writing his own candid reviews of smaller, unique hotels. [...]
Thanks!
Thanks for the mention of the Oregon Coast. It is really spectacular.
Dear Mr. Berger,
Although a few of us have taken out annual membership, we did not know of the group plan until a few months ago. We are lining up a few more internal individuals and will be grouping together for the next renewals.
By the way, we use an immunization group known as Passport Health and I was surprised to learn that they did not know of your company nor your services. You might be able to do a deal with them on a national basis to sign people up for Medjet Assist. Their web site is http://www.passporthealthusa.com
Good luck.
Cheers,
Larry
I have been fortunate enough to visit Charleston twice and the Huntington Gardens once. Although it is easily 20yrs. since I wandered the gardens, I remember it vividly still…especially the wisteria and the Japanese gardens. I hope to return. Those two places stand as high recommendations for the remainder of the list and I hope we are able to visit the rest.
Like most season travelers, my “Ten Places in America to See Before You Die” would be different than most. Having traveled to some the most interesting and beautiful places in the world, I suggest the Colorado River Plateau for its awestruck beauty. Nothing like it in the rest of the world. I recommend the Sorrell River Ranch near Moab, UT. Seeing this inspiring area by air is unforgettable!
We go to Isla Mujeres every year for 2 weeks in March and my husband was a bit leery traveling there this year. We fly into cancun and then ferry over to Isla and we had NO problems at all. We felt the same as we always have. Although the couple we travel with came in on a flight from mexico city and they never went thru immigrations. No one on the plane did, so when they got ready to leave they had to pay 170 dollars to get out of the country even though they had all of their flight records and everything. They said they were in the country illegally. It happened to alot of people at the airport. They arrived in on mexicana airlines. They never made them go thru immigrations. A little odd. I think the Mexican government is trying to make some extra money, and they did. Other than that our trip was fantastic as usual.
The newsletter looks great! Was great to see you, even if just for a few, today.
jenn
Thanks! It was good to see you, Jeff and little Ian too.
Will
Please do not use abreviations such as “CAPPSII” without first giving the full title, otherwise your comments tell me very little.
(Some of us DO pay attention to your notes.)
thanks, don.
Don, my apologies for the confusion on CAPPSII. The “Computer Assisted Passenger Pre-Screening System” (CAPPS II) is a controversial program proposed by the Transportation Security Administration (TSA) to combat terrorism and prevent another hijacking of U.S. flights.
Will
I lost all confidence in “Worldwide Will” when , in the midst of his otherwise interesting blog about the Amazon (a trip I have taken) he used the egregious “drug” instead of the “dragged”. Clearly he doesn’t have a clue about proper English grammar. When he learns some I will read on. Colloquial language has NO place in such a writing! It is writers like WW who are demeaning our rich and beautiful language. Grow up WW, learn to tense.
The Grammar Police
I certainly apologize for any offense. I do try and maintain a very conversational tone to the postings here so that they are both entertaining and informational. Thank you for your observation and I hope that you will continue as a reader.
Will
Is it safe to travel for mission trips to San Pedro Sula in Honduras? Thank you for considering the question? Lesia Hays
Sometimes we forget to look closer to home for wonderful opportunities and experiences. In this economic downturn it is rewarding and in our best interests to “travel America.”
We dined at the Four Seasons Restaurant twice–the second time to see whether our experience the first time was due to their having a bad day. The space is beautiful, but if you are a foodie, the food is disappointing and the service can be a bit pretentious…
The view from Spring Creek in Jackson, Wy is far superior to that of Amangani. From Spring Creek you have a full view of the magnificent Tetons and the expansive valley, whereas at Amangani the hotel faces southwest, giving only a partial view of the Tetons.
From a reader:
The question – what is your favorite thing to do? – led to a screen with many activities from which one could choose one’s favorite.
But the possible answers missed my favorite altogether.
It is to discover:
new people and customs
a new sense of history
new tastes
new cultures
new geography – and how it shaped the history that happened
new differences
previously unappreciated similarities
and on and on. It is the discovery that makes the vacation and the travel memorable – not the interminable process of getting to an airport
and on a plane, not the jet lag, not the weight of the luggage.
How does a department store or food market or dug store in Madrid differ from one in New York, or Chicago, and why?
What happened to the Ottoman Turk at Vienna, and why did Islamic leadership in science, medicine, and architecture decline?
Why is the Navajo world view different from mine?
Why is food in Italy or France so wonderfully different from that in
Peoria or Zürich? What was a “fast food” shop in Pompeii like?
Discovery may not be everyone’s favorite – or even mine on every vacation. Sometimes one simply wants to bask, inertly, in comfort,until one’s batteries are recharged. But even if that is the intent, there will come a time when something seems uniquely interesting, and that will lead, again, to discovery.
Sincerely,
David M. Roxe
I am planning to travel with Globeriders, motorcycle adventures, across Eurasia in 2010. I have been to Central and South America for five years running riding bikes, mostly with my wife as passenger. Now with ‘Spot’ i feel much more comfortable knowing i will be able to connect instantly with Med Jet Assist. Even if you can afford to send a jet to pick you up, it’s the ease and timeliness of getting it done that makes Med Jet Assist so valuable. I ride in Europe every year for 6 weeks and have also ridden to Alaska a couple times, and around Africa and feel this could be the very best value with all the money I spend for other insurances (13 vehicles total)
More specific instructions on navigating the http://www.state.gov website to get to the proper location would be helpful. I tried and was unable to locate the information.
Hi Will,
Who or what company or did you yourself arrange your Amazon Adventure? Ever since I was a little girl, I have wanted to visit the Amazon and I want to take your same amazing trip!!
Page –
My Amazon trip was organized by International Expeditions, http://www.ietravel.com. They do an excellent job from start to finish. In fact, I was so impressed with the Amazon trip that I have already booked their Galapagos expedition for next year.
Will
I clicked over to WWW from an International Expeditions’ blog. I knew about WWW but haven’t had a chance to really check it out until now. It’s great. What are you going to cover next?
TOM
I am in going to Haiti next month,and i need some help on knowing what to take!
Can you recommend an inexpensive but good travel insurance to go with my Medjet Assist? Insurance that protects trip cancellations, last minute illnesses, luggage lost etc. Simple but good? JoAnne
Travel insurance products vary based on the traveler’s needs so it is hard to recommend one over the other without knowing your specific wants and circumstances. My recommendation is to make a clear list of what you are looking for and what benefits are most important then research, research, research.
Will
My husband and I stayed at The Point about fifteen years ago and found it to be more than a five star resort!!! I understand today it is no longer in business. Maybe you can inquire about it’s existence?
would be very interested in finding more information on it.
Thanks very much!
Sincerely, Mimi Seagears
I am 67 years old and read three newspapers a day. Can’t start my day without them. The new generation says they don’t have time and get their news from their computers. Nonsense. They just arn’t interested in being truly informed. Don’t tell me they all race to their computers with coffee in hand each day to get the daily news. They really just don’t bother.
As an American traveling in India 2 months ago, I noticed increased security at hotels and major tourist sights after 26/11 (the November Mumbai attacks). I did not feel at higher risk of terriorism at all. The owner of the Taj hotels lost his family as did other non-Americans. Many German tourists go to Goa. India is wonderful country, well worth seeing. I do not hesitate to remcommend it to others. Terrorism is unfortunately a fact worldwide… not specific to India.
Are non-iPhone versions of these applications available?
Great Idea, but can you get it on the Google phone with tmobile?
Thanks! Blackberry and Google are the next released based on the popularity of the iPhone version. If we do a version of the aforementioned we will let everyone know.
Will
I, too, am a journalist and former newspaper reporter and still read newspapers!
With the merger of my hometown airline with delta, we are having a heck of a time using miles and miles as upgrades. As capacity is cut to reflect fewer flyers, it will be even more difficult. Soon platinum and gold elite will be worthless.
Roy,
As an author & public speaker whose living is also travel-dependent, I rather suspect that a lot of the previous airline traffic is never coming back. Between abysmal service, unending hassle (thank you TSA), and web conferencing technology, not to mention the economy, people (biz travelers in particular) are finding that they can actually still get things done without being uncomfortably locked in a steel tube with a bunch of other cranky folks.
What to do? As MedJet Assist has done, and I’m sure will continue to do, we’re using our reputation for excellence to further separate from the rest of the herd.
Bill Catlette
co-author, Contented Cows MOOve Faster
The projected decrease in travelers has already impacted my business travel plans. American Airlines has already changed my outbound flights twice on different trips. Anywhere I go demands a departure from Albuquerque, and American has already dumped two of their early morning departures for Dallas, the main regional hub for domestic travel, and they wouldn’t have done that if they had passengers to fill them. We all need to get used to fewer departure/arrival options, with those flights still being jammed just because of traveler’s limited options.
Just returned from India. The major hotels throughout the country now have vehicle inspections that scan any transportation mode entering their parking lots. They have also installed luggage and personal screening devices when entering physical buildings. At several beachfront hotels armed security forces patrol the grounds and beach areas. There is a heightened awareness, but it’s not onerous. Most hospitality companies are tuned-in to the terrorism threat and want to provide some form of precationary measures. As with any travel, personal safety is your responsibility – keep your radar on HIGH and you’ll usually be fine.
I’m 66 years old and still read the newspaper each day and I will do so as long as there are newspapers. But many of our peers, our children and grandchildren are not deaf dumb and blind. They’ve heard our complaints at the breakfast table and can see for themselves that objective journalism is dead. It’s been replaced by journalism with an agenda. I think they find it hard to pursuade themselves that they receive value for their money and time.
In 2007 me and my family flew to Hawaii (7) people on United Airlines. My wife and I flew First class (I’m a big guy) and the rest flew coach. Our service was terrible and the seats in First Class on a 767 were the same as a coach flight we took two years ago to Hawaii. The Steward attending in first Class sat on a seat and read a book the whole trip with no attention to passengers.
So let the airlines suffer because we as “high paying” customers also suffer with smaller seats, delays, and less service. I have no sympathy for a Service business who does not provide Quality Service. This is what is wrong with Service Companies in the USA, they think we owe them our business because they show up not because they have to provide good service.
I was in the Computer Service business for 35 years and I never lost a customer because I failed to provide the service I promised and they payed for… unforunately, this does not prevail in business today. It is a sad fact.
Maybe there are 150,000 passengers who are tired of being abused by the Airlines and are finding other means of travel everyday.
Would you be able to put a usable link to this accessible by any PC? thanks Ellyn Stecker, MD
Unfortunately this is developed only as a phone application at the moment. If we do move it towards a web-based service we will certainly let our readers and members know. Thank you for your interest though!
Will
i read four on-line papers a day and
read financial reports on my I-phone.
only time i read newspapers is when i am flying.
For an addition to the best views I would certainly at the Explora Lodge in Patagonia to such a list. Each view in the hotel looks over the mountain and a glacier lake.
Just proves my point – leave USA Today for the janitor; it’s useless.
As an Indian American married to an American we have traveled to India frequently.It is a misconception that Americans are targeted by terrorists it is usually the locals that are the focus.Overall for a country and a population of that size it is a very safe country to travel.Majority of the foreigners are from Europe and seem to generally be less paranoid and savvy realistic travelers .It would be a pity if Americans miss out on the rich culture of India .It would surely be less risky than visiting New york city which I love to visit.
Romola Thorbeck
Is this app available for Google’s G phone?
A really good idea, thank you… but taking the I-Phone abroad, via ATT presently, is quite expensi ve, especially for downloading data.
Fine for the States….hopefully, non-Iphone, (or competitively, other carriers for the IPhone) will be forthcoming soon.
Very true, it is always reassuring to take control of things while traveling.
My day everyday of the year begins with a good
breakfast in bed and reading the local newspaper. That is my hour of private time to savor. I don’t always agree with the articles in the newsmedia but it was my parents routine
when I was growning up and I realize it is my habits at this stage of life also. Reading it from an computer just doesn’t fulfill the enjoyment of being in touch with the community.
While I’m all for ecology and saving trees,I still prefer to sit down and enjoy a leisurely read of a” real”newspaper. It is a treat I give myself each day. If I am very busy that may happen at night instead of in the morning.
It is sad to think that technology would take away books and newspapers. Holding a hard copy in one’s hand can not compare to sitting fixated in front of an electronic screen of any sort.
I’m not old,but I have to wonder what we are becoming. It’s
a sad commentary to see print being completely replaced.
Wouldn’t it be wonderful to have a choice?
Any NOLA hotel or B&B recommendations?
Thanks in advance.
A
It has been a while since I have stayed at a B&B in NOLA so I can’t be much help there. I am a big fan of the W French Quarter. It has a great vibe, a wonderful courtyard and a very attentive staff. They have always treated me well there.
Will
Leaving for Baltic cruise on 7/22 and return 8/1. Copenhagen/St. Petersburg/Stockholm.
For me personally, I feel comfortable and safe with peace of mind knowing that every time I travel to Africa, I am protected, should God-forbid, something occurs that would require the services of Med-Jet.
I am now trying to convince my clients that they also need this peace of mind.
Thank you
I traveled for a month in northern India as an older single woman earlier this year and I would say India is as safe as anywhere else except undeclared war zones. I travel to get to know people and to absorb the local culture so I do not stay in high end areas. As when traveling anywhere you are not familiar and may stand out, one must be alert and plan your journey. The people of India are curious and may ask what Westerners would consider more personal questions; go with the flow.
hey will =- love this NOLA article – i got kinda weepy, i haven’t been there in over a year – thanks for keeping me on the email list – love the eletter!
Thanks Betsy! Just writing about NO made me want to go. I have a trip back planned in September and cannot wait.
Will
How can I to see the slide show of the boutique hotel Particulier Montmartre? I would settle for email address of the hotel too! You write that it is a 5 room hotel, is that correct?
I am not sure about the slide show but I was able to get an email for you – hotelparticulier@orange.fr
Will
I am always in search of unique getaways and you really do seem to find them! Thank you for sharing your finds with us! I only wish that i could travel more!
Keep your recommendations coming!
I grew up 100 miles from NOLA and lived in the city as an adult for 30 years. I now live in another state, but have a weekend place 80 miles from the city and still love to take friends from all over the world there.
I also chair a technical conference (17 straight years) that draws about 3,000 people each year to the city . That’s the good news.
The bad news is that if they don’t get crime under control, the city is in trouble. And yes, I am talking about robberies in the tourist district, My attedees are asking me to find a safer city and even us old experienced french quarter rats are being more cautious.
Notably absent is Argentina during the U.S. summer/Argentine winter. We have escaped the 100+ degree heta in San Antonio, Texas, the last three summers by staying in Buenos Aires for 4 to 6 weeks during July and August. “Winter” in B.A. is unlike winter in many parts of the U.S. Our typical day this July has been an overnight low in 40’s with an afternoon high in mid to high 50’s to low 60’s. Great! One dollar currently gets you 3.8 pesos. Fabulous food, lodging (especially renting a fully furnisehd apartment for 2 or more days, to really get the feel of life as a local) and taxis are bargains, and shopping is amazing. Mid-winter sales reduce prices on wonderful clothing, shoes, leather goods, etc. as much by as 60%.
I am embarking this week on an Arctic cruise aboard Silversea’s Prince Albert II named after Monaco’s ruling Sovereign who has created a foundation whose role is to encourage innovative and ethical solutions in three main areas: climate change, safeguarding biodiversity and ensuring potable water for all.
The 12 day cruise on Silversea Cruises explores the Polar region departing from Longyearben and terminating in Tromso.
I grew up in New Orleans. Ages 6 to 24. Hated to leave. Great city! Go back every year for at least a couple of weeks.
The Gumbo Shop’s Gumbo is just like my mothers.
Come..visit..enjoy!
lived in nola 67-71. visited often with my dad since 1950. lived on chartres next to soniat house 67. loved it. everything you say is true. however, i have not felt safe visiting there in a long time. reason is obvious to anyone who knows about nola and la. nola is not willing to have armed police patrol the quarter, not willing to clean up the interstate I-10 entry into the city from armstrong airport, not willing to clean up the city, not willing to improve the streets in the uptown section. the entire garden district and university area is slowly becoming rental property and going to the dogs. who knows what will happen. jindal doesnt address any of this in his newsletters and nola is louisiana’s flagship city. in the meantime, visit but keep your eyes open, take cabs at night, stay in the central quarter, avoid esplanade and the fauborg marigny. if driving in consider le richelieu hotel as they have a large free parking lot adjacent to the back of the hotel and it is lighted and guarded. otherwise the windsor court is fine as is the soniat house although pricey. as far as restaurants, dont omit irenes, stella, commanders palace, brennans for breakfast, pat obriens for evening drinks, john besh’s restaurant august, nolas. always take the st. charles street car uptown and have a burger or omelet at camelia grill and then double back to town on the same streetcar line. enjoy be careful and aware. laissez le bon temps roullez while you can. dg
I just returned from an Arctic Cruise originating in Longyearbyen,Svalbard. I have been a member of Medjet Assist since 2005/2006 when I traveled to Africa and to Antarctica. I plan to keep my membership for protection whether international or domestic. It is comforting to know you can get back to your home in case of serious medical needs.
Very timely warning, as we leave in a week for 14 days in Japan. Thanks!
A MedjetAssist member…
Wow – I think some of this is a little off base. Tipping of flight attendants is inappropriate and not allowed by most airlines. It certainly wasn’t when I worked for the airlines. Ditto for airline sponsored lounges. The private lounges may be a different case.
I also think the restaurant rates are way high – 15-18% before tax is the norm in Canada.
I always tip more generously in third world countries because the cost is so low and the people helping me are often struggling.
Totally agree about the maids and do it the first night you are there – they will really look after you.
My wife and I just returned from a trip to Turkey and Greece. The first thing I checked when packing was my MedJet Assist card. This organization gives us incredible piece of mind.
Truly, this is a beautiful story. We were not familiar with Brian Monaghan, however, after reading this story, this is definitely someone that we would love to meet.
Would love to see Family Travel represented especially since moms make 85% of all household travel decisions.
Have you read the new TravelingMom Blogger Network? A whole network of journalists, authors and writers dedicated to all aspects of mom-travel.
I’m just sayin.
I have been a member of Medjet for two years as I travel around the country on motorcycle trips with some of my friends. Last year we traveled cross country from MA. and back – 23 days – 8320 miles. Next August we are planning a trip to Wyoming. Needless to say, I travel with my mind at ease knowing that, if anything happened, you are there to take care of things and assist my wife with any details that would have to be taken care of. I am a 64 year old retired funeral director and, over many years, have had to deal with families in difficult situations and know what a relief it is to have someone take care of the details for you at a difficult time.
Your story caught my attention as I have known Brian since the 1980’s. While he is everything your article says, Brian is also a person who was quite unique even before the illness and success. As a very successful trial lawyer Brian had every reason to be arrogant but he never was. He took many a young lawyer (me included) under his wing with guidance for how to succeed with intelligence and unwaving dedication to clients coupled with kindness and compassion. There was no lawyer who ever outworked Brian or kept a better attitude about life, all at the same time. Brian took cases that cried for an advocate but also with less then a 15% chance of success. He won them all just as he and Gerri won his battle against cancer. I am a better person for having known Brian and Gerri.
My work is now all over the world but not in resort places. Particularly in Liberia, I am glad to read that Gerri and Brian and I also agree about MedjetAssist, do not leave home without it!
What a wonderful sales tool!! I too have been fortunate to have my husband survive eight years of Multiple Myeloma. After a stem cell transplant and radiation he is enjoying life to the fullest. He golfs, plays tennis twice a week and enjoys our five grandchildren.
As our life has gone on he moves the goal posts with every passing celebration.
Without Medjet and the security it gives us, travel would be impossible.
Roberta Freedman
North South Travel and Tours
What a genius idea! Mr. McKee is a true thought leader in the travel industry.
Great Story:
one of the reasons I selected medjet about 5 years ago was for the protection on traveling. so I didn’t need to use it, but the security is fantastic. I referred three friends to you.
Marvin Beitler
how do I obtain a medflash? I am an individual member since 2004
You can obtain a Medflash one of two ways. You can sign up for our Plus upgrade or you can purchase the Medflash as a stand alone. To find out which is the best option for you I suggest you call 1-800-527-7478 and one of our membership services representatives can take care of your questions and give you the best option for getting a Medflash device.
Will
I have a question regarding your service. Must one be admitted to a hospital and then picked up there? And must one be admitted to a hospital upon delivery?
Yes, it is hospital to hospital.
Will
The medflash is great for those who have a computer with them all the time (which we didn’t for 3 weeks in Africa recently) and everyone around you knows how to work it…Better off as a (free) service to your clients, would be a simple form that asks doctor’s names, title (speciality) and the name of the doctor’s assistant or nurse, office and CELL phone numbers, list of Rx and their size, emergency phone numbers, blood type, allergies, medical conditions, etc.
This web site does not give me enough information about the MedjetAssist to know how it works and thus if I want to purchase it. Who inputs the info, what is the procedure? How is it changed? What if the location I am in has no way to read the info? Can I order it on-line? What if I lose the flash card? Except for this page, the site design is not very intuitive or helpful. I prefer reviewing the product information before calling but I am not given that option. Without more information I probably will not call.
The page that this posting is listed on is our travel blog. It was designed to deliver travel tips and health and safety ideas. So you are correct, the information on the Medjet program is limited.
If you go to http://www.medjet.com you will land on our main site and can get much more information. If you choose to enroll directly from the site you can or you can then call 800-527-7478 and speak with our membership services department with any additional questions.
Will
I live near Manhattan and am interested in the Sony symposium on October 15. Please tell me at what time it begins. Thank you.
The Symposium begins at 6:00 PM.
Will
Great letter from the President. I don’t twitter, sometimes I look at the expedia ratings for a hotel if it is remote and no one I know has been there.
Some of the technology seems time consuming without being helpful.
There is something reassuring about having a bad meal (especially if your spouse chose the restaurant)
Keep up the good work.
I was also in this National Geographic, dancing on the porch at cabin #14 with my friends. My son, Ben Williams, is sitting on the left looking at us with horror in his eyes.
My husband (Snooky Williams) and our daughter, Charmie Weeks, go to the Neshoba County Fair each year and love it more each year. This year we had a brand new cabin (since ours that had been standing for about 98 years was falling down).
See you next year…Be there or be Square
Mary Lou Williams
Sounds like Pres and I are about the same age and veterans of the same journalism-related background. I work the digital side of things re photography, but so far have resisted all invitations to Twitter, Facebook, etc. I use my TracFone only when convenient for me (family can’t understand this — everyone, including 8-year-old grandson, has their own cell phone number), and the best part of my day is a morning cuppa while reading the Wall Street Journal and the local newspaper. Dinosaur? Indeed. Glad to know I have some company.
One thing I’ve noticed though: no matter when you do finally jump onto the digital train, it’s a short ride. A new learning curve is already leaving another station. Maybe waiting on the platform, so to speak, isn’t such a bad idea after all.
Question – We spend 4 mo on Eleuthera in the Bahamas. There is no hospital here, but there is an ambulance service. My concern would be an auto accident or a stoke or heart attack. How would Medjet help? Would we have to be flown to a Nassau or Florida hospital before our Medjet coverage would take effect? I asked because I assumed that we could be helped directly from the island but after reading your letter I don’t think that is true. Thank you.
Sorry if you have received this note more than once -
Good stuff Will. I’m preparing for a China trip and this was a good checklist. By the way, I think you can always buy one of those $1.99 blowup rafts and ditch when you head back to make room for souvenir space. And as for underwear, I always pack my oldest and worst, rather than best, and just throw them out for space.
My thanks for a refreshing — straight to the point article. Keep up the excellent services!
It was helpful to read this article & to refamiliarize myself with the criteria for use of the service. We have been members for about 8-9 years & fortunately have never had to make that dreaded call for assistance.
I totally understand the in-patient hospital to hospital requirement. But reaching back in my memory, I seem to recall my initial discussions with your representatives by phone regarding special circumstances. Much of our travel is in very off-the-beaten-path locals, such as Russian Ice Breakers in the heart of Antarctic, African safaris, etc. Some of these locations simply would not have hospitals.
My recollection was that you obviously needed to be under the care of some form of medical professional, such as a ship’s Dr. or at a local village clinic,if there was one. And that in such cases transport could then be arranged.
Obviously, there are some circumstances where you simply could not be admitted to a hospital. It was my understanding that every effort would be made to retrieve you & to then transport you to an appropriate hospital.
Hopefully, nothing like this will ever occur. But it would be helpful to know that there are some circumstances where the hard hospital to hospital criteria might need a bit of wiggle room.
I would appreciate your response.
Roy,
As always, your clear and very personal style of communicating deserves a response. I am glad you show a bit of frustration with some of the unjustified complaints you might get.
By clarifying and admonishing a bit, you keep “our” costs down by discouraging frivolous use of the services you provide.
I am also glad that my Alma Mater, Pitt is involved. I have my Masters from GSPIA at Pitt and continue to contribute to the school. I know that they will provide you with the best information about the poor medical facilities in the region of Brazil where we stay with my wife’s relatives on a regular basis. Hospital infection is ripe and some of the poorest ranked medical professionals in Brazil. I am sure that you factor in these questions when you are deciding whether your transport criteria are met.
Best wishes for the New Year and thanks for the peace of mind your service provides.
Bruce
First let me start with a clarification. If you are in the Bahamas for four consecutive months that will have you exceeding that 90-day limitation. Therefore you would need to purchase an Expatriate Level One membership (180 consecutive days) to ensure that you are protected the entire duration of your stay. Otherwise after the 90th day any incident that might arise would not qualify for a transport.
Now, if you are back at home in the States for even one day before the 90th day then your tally of consecutive days starts over. So, the bottom line is, if you stay in the Bahamas is for 4 uninterrupted months then you need to consider upgrading to an Expatriate Level One if your stay in the Bahamas is interrupted for any amount of time by a return trip to the US then your 90 days starts over and you will be fine. If you have any more questions about this you can call our toll-free line and a membership services representative will take good care of you. That number is 800-527-7478.
Now, on to your original question…
Any injured person should be taken to the closest medical clinic on the island if available for initial stabilization and then contact Medjet. If no such clinic is available the member should contact Medjet and if it is determined that the injuries sustained would meet inpatient criteria (If a hospital would be available you would be admitted there), your MedJet membership would provide transport to the closest medical facility for initial stabilization. This could be Nassau or South Florida.
After initial stabilization, if the member continues to require inpatient care they would then be transported to the hospital of their choice as a continuation of the initial evacuation.
I apologize for the length of this answer but I wanted to make sure that I covered all of the bases for you.
Will
Thanks Philip and good idea on ditching the raft on the way back if you need souvenir space. Regarding your other suggestion, I too pack old t-shirts, shoes and what nots to leave behind after my trip. Most hotels or tour guides can give you the name of a local shelter for the donation non-personal items like shoes or outerwear. When I was in the Amazon our leave behinds were given out among the crew of the boat and to the villagers.
Will
Why do we consider travel a basic desire nowadays? In 2008, only 30 percent of trips over 50 miles were done for business – the rest- for pure pleasure. Work is nerve-racking, the family needs to be fed and money is and will always be a problem. Meanwhile, there are hot deals on flights, romance is in the air in Paris no matter the season and life is still waiting for you at the corner
So the TSA has found yet another way to justify the costs of their inept and very flawed security measures. They can continue to devise new methods to annoy American passengers and make themselves look important – which they are not. If most large American airports failed to as much as 75% in their security checks – why continue. Why not do what the Israel officials do and profile rather than take away bottles of water, make you take of flip flops and take away Swiss Army knives? We have created a monster tat will NEVER go away.
I leave the do not disturb sign on for days just to keep maids out. Partly out of security reasons and partly just to save them some time. I keep the room neat.
I recently flew from Salt Lake City to Kansas City. TSA confiscated my toothpaste which had
1 ounce of toothpaste in it. I said I am a pharmacist and it only has 1 ounce of toothpaste in it. The answer was, “The original size of the tube is over 3 ounces”. Then they had to swab my 2 ounce bottle of medicine which had a pharmacy label on it. The next day I flew from Kansas City to SLC and they did not swab my 2 ounce bottle. That night I flew to Anchorage with the same bottle and ski boots with heaters. At SLC they had to swab my rx bottle again, but not my ski boots. In Anchorage the next afternoon they did not swab my 2 oz bottle but did a swab on my ski boots and heaters because they had wires in them. Go figure. I agree with George, they need to do the same thing Israel does. The TSA needs to profile those who are more likely to be terrorists, not 67 year old guys with silver hair. This is a total waste of our tax dollars and time. Actually, they really need to use more trained dogs before you enter the airport, not ETD technology after you enter the airport.
So, where can I read about the rest of Will’s travels in the Galapagos?
This is the first post. I will be adding more later. Thanks for your interest. In the meantime if you have any specific questions feel free to contact me at marketing@medjet.com.
Will
Mr. Weinstock said it all!! The TSA does ‘busy work’ to appear to be doing ’something’, but as far as effectiveness, the TSA fails miserably. Quit targeting the easy-going, kind old gal and look for the furtive, scheming terrorist. Israel knows how to handle this. Let them train some intelligent, hard working individuals and let’s call that group our real TSA.
The TSA has a hard and thankless job, and they make an honest effort to protect us. Do we really want to operate like Israel? Some years ago a friend of mine, a middle-aged, easy-going Irish woman, who to me does not look at all like a furtive, scheming terrorist, traveled to Israel. At the airport she was apparently profiled and (in a private area) a female security agent told my friend to lift her dress over her head. My friend said “excuse me?” and the agent repeated the instruction in a very hard voice. My friend promptly raised her dress over her head. She was very embarrassed. Would Americans accept this kind of treatment?
TSA has a hard and thankless job, and they do their best to protect us.
My wife and I are planning a trip possibly next year to the Galapagos and your article was excellent and exciting. You wrote as though you have written journals or books and made me feel as though I were there. Thank you very much for an excellent synopsis of that day. Harvey
Lucky you!
I guess that I understand the difference betweem regular travel insurance and MedJet, which we have. However, let’s say that I break my leg or ankle badly while on a cruise and we’re put off the ship to have surgery on it. Will Medjet get us home so we can have the surgery at the hospital of our choice or what?
Thanks for your reply.
Judy Fitch
Thank you for the kind words regarding my Galapagos post. I do keep a journal every day I am on a trip so that I can write about it later. I just finished Day Three today and it will post on the blog along with the first two days early next week.
I am not sure what Tour Operator you are looking at for the Galapagos but I really do recommend International Expeditions. This is my second trip with them, I did an Amazon voyage last year. I am so impressed with how they put things together that I am probably going to book their Nile trip for next year.
If you have any specific questions about Galapagos feel free to email me. I love talking about travels and adventures.
Will
Judy-
Thanks for your note. The answer to your question is yes. That’s what MedjetAssist is all about.
As long as you are an inpatient and will be admitted as an inpatient on the ‘receiving’ end you qualify for transport. If all medical personnel agree the tihttp://blog.medjet.com/wp-admin/edit-comments.php?p=1031#comments-formming of the surgery is such that you can have it at your choice of hospital than your Medjet membership will get you repatriated.
I take a picture of my passport, visa, check, and credit cards in my iPhone. It’s always with me – especially on a trip. I make a copy of my itinerary (hotel names and airlines – not sights) and put a copy in each piece of luggage. Extra batteries for everything are a must. If you are visiting a sight, take an extra camera battery with you, don’t leave it on the bus.
In a foreign country – when you leave the hotel for the day – take a card from the hotel with you – if you want to get back. Hotel keys do not usually give the address. Some cities (like Istanbul) have two Four Seasons Hotels.
After being evacuated Jan 22, 2010 from Machu Picchu after flooding, earth quake, and heavy rains which shut down the rail road, I found that registering with the US Embassy in the country you will visit is a help to your family in tracting your wherabouts in the destination you are visiting each time your passport is checked by the military after a disaster. My family tracked me from my arrival in the city, checking out of hotel, waiting in a train station overnight, marching to a helio landing area, flying on the chopper, buying a ticket to Lima, flying on plane to Lima and leaving Peru. Also, when the military handles an evacuation; the only items you are allowed to take with you is your documents, money and meds. My luggage is still enjoying and extended stay in Peru.
One of the best purchases I’ve ever made was a small travel-sized hair dryer from a department store in Paris. It already has the necessary cord and plug so no need to carry heavy convertors, adaptors or extra plugs. And, when I’m not traveling and using it, I loan it to my friends for their European trips.
Enjoyed this article as much as your first when I initially commented on your ability to write as though I were there. My wife and I are laying the ground work for a May 2011 trip to the Galapagos and Machu Picchu. Thank you again. Harvey
Dear Roy;
The airline, “Delta”, may have gotten you to your destination safely, which I hope was their original intention but to double dip is not right. Can you imagine how we could stay in business if we double dipped? I think all the airlines should go out of business like throwing out our current politicians in 2010. Then we can start over again with Airline Companies that care about their service and passengers. Currently they are only concerned about the bottom line and don’t care about anything else, even getting you to your destination safely or on time.
As for Spirit charging for “carry-on luggage” all they need to do is enforce their own rules and stop those crazy people who won’t check their bags and check the size of the “carry-on’s”.
Southwest is the best but unfortunately, they are restricted in their destinations. We should have more airlines like Southwest. How can we the public encourage SW Airlines to broaden their destinations??? Boycot all of their competitors????
Just a picky little comment about this month’s survey. There should have been an “all of the above” choice, or one should be allowed to make multiple choices on the one form. I “read” books via all of the suggested methods of choice, depending on circumstances. I love my Kindle for ease of travel, but I still love “real” books, and I listen to audio books while on long drives. This is not the first survey where multiple answers applied, at least for me.
Thanks for “listening”.
Being a fairly frequent flyer. I have never been advised to place my shoes directly on the belt instead of the bin. I agree that it would be a benefit to the clutter in the bins. Is this suggestion still in effect? Thank You. SH
Some TSA rules vary from airport to airport. I have experienced both circumstances. W
About the 3 ounces of liquid, does that include creams such as sunscreen and moisturisers.
Yes it does. For that reason I typically will wait until I arrive at my destination to purchase sunscreen. That way I can still pack only a carry-on bag. W