People Who Need People
Posted on March 21, 2008
Tired of automated phone systems? A lot of people are. In fact, this idea of getting around the automated system and straight to a human even has its own name. It is called Turboing. If you are one of these people who need people when it comes to customer service, then you need to check out http://www.gethuman.com/. The gethuman TM project is a consumer movement to improve the quality of phone support in the U.S. This free website is run by volunteers and is powered by over one million consumers who demand high quality phone support from the companies that they use.
Gethuman has a database of how to go directly to a real person for over 500 companies. The database is also organized by service category so you can go straight to the travel section and find out how to get directly to a human at companies from American Airlines to Westin Hotels. In addition to their listed companies, the website also offers tips such as the ones below on how to turbo straight to a human with most systems.
Turbo Tips
- Interrupt: Press 0 (or 0# or #0 or 0* or *0) repeatedly, sometimes quickly.
- Talk: Say “get human” (or “agent” or “representative”) or raise your voice, or just mumble.
- Espanol: Selecting the option for Spanish will sometimes get you a bilingual human more quickly than if you just waited for an English-only operator.
By the way, I am proud to say that at MedjetAssist you always get a live person when you call in, 24/7. You never get a recording or automated attendant. Whether you are involved in a medical emergency or you need to sign your child up with our collegiate plan, you can always put your trust in us to provide comfort and support with a human touch. So give us a call – operators are standing by…
The World Wide Will
MedjetAssist -Take Trips, Not Chances
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